Failed to process order and credit Ordered a part online and was charged to my credit card. I was emailed the part was out of stock. It didn't state online it was out of stock, it took me through the online ordering and payment. I told them to cancel the order. After informing them my card was charged I was told it can take up to 3 days to refund my money. Why was I charged for an order that was not filled and worse a product that is out of stock? Why didn't it state online it was out of stock so I didn't waste my time and worse my money?

Great selection and service. PSN was able to sell me a !-1/4" x 3/4" reducing coupling, which I could not locate locally. PSN shipped quickly. arrived in time to complete my project.

The only reason I couldn’t give 5 stars… The only reason I couldn’t give 5 stars is because of the price for the shipping. I needed the parts quickly, but wasn’t willing to pay that much for the shipping. The selection is great, the ordering process was easy, and the parts look great. I would definitely order from here again.

Your website is VERY easy to navigate! Your website is VERY easy to navigate!! It seems I'm always searching for unusual, less-common items that can go by several different names. I find what I was looking for EVERY TIME!!!

Fast Delivery - Sturdy Toilet Seat Thank you. Fast delivery. I had a hard time finding a sturdy wood toilet seat in almond color and you had a perfect one. Most things on internet or big box hardware stores are not the best quality. Your s was worth the price. Much appreciated.