Incredible experience at the BMW MOA… Incredible experience at the BMW MOA 2023. The individuals Glenn and Stone I believe the owner and his son were highly informed, very friendly and the product this far is great. We had a set made by them years ago and they’ve been life changing.

Audiophiles/ Law Enforcement Beware I was in the market for a new custom earpiece for two-way radios at work as I work in law enforcement. I came across Big Ear on my journey after a few failed attempts to get the proper kind of ear piece for concerts & larger scale events where hearing with my current ear piece was becoming a problem & uncomfortable. September of 2023, I decided to spend the money to get a new custom mold, filled out an order form & submitted excited to see the final result of my ear piece. I then waited as production for custom pieces take some time & finally received an email on November 9th, 2023 in regards to my order & that my brand new earpiece had finally shipped. The wait was on & I was ready to receive my earpiece for upcoming concerts/events...I meticulously checked shipping updates every few days to find my order was stuck in customs in New York, okay, perfectly fine. The wait didn't stop. A few weeks passed & not a single update, no shipping updates, nothing. After a few weeks, I then received an update in regards to my order. It had been sent back to the production office, for some unknown reason, & they were waiting for a response from the shipping company. I also took this time to ensure that the shipping address was exact. Then continued to wait, no update, just a consistent back & forth email exchange that has seemingly gone nowhere. Order back ups from November, shipping problems with the shipping company, etc. If you do not have the resources to sustain the volume of orders or are having trouble with shipping product. Change shipping companies (there are MANY options), outsource your work to other parties that can get them done in a timely manner & have the resources at hand in backup situations. Do not attend trade shows & events, promising a product & then failing to deliver, or at most delivering a sub-par product as other reviews have stated here with the money that be being charged for the products. If you want a loyal base of customers, deliver a high quality & consistent product.

Glenn is awesome Glenn is awesome! I contacted Glenn to make sure I was ordering the right type of earplugs for wearing under a snug full face helmet. He was very patient with explaining all the differences between the earplugs. I'm glad he spent the time to answer all my questions. The earplugs feel very comfortable and I should be able to wear them all day without any issues.

The earplugs that changed my life. The earplugs that changed my life. I tried several types of earplugs, but none suited me. Last year, I bought 5 motorcycle helmets to find a silent one, but they were all noisy. So, I ordered earplugs from BigEar. These plugs are incredibly comfortable and do an excellent job. They cut out wind noise, and I can hear my communication system 10 times better. I highly recommend this product. Additionally, Stone's customer service is amazing. He's a true enthusiast. I met him this year at the Montreal Motorcycle Show – a really charming and passionate guy. The investment is worth every dollar.

Met the Big Ear guys in Birmingham Met theBig Ear guys in Birmingham at a Barber museum event. Best thing I’ve ever bought for riding my motorcycle.