Big Ear website has plenty of… Big Ear website has plenty of information from reading to lots of YouTubes. This will be my second purchase. Can't wait to receive the Big Ears. Fast, clean and responsive. You won't be disappointed.

The best motorcycle earplugs ever! The personal touch from Stone and the rest of the folks at BigEar is what sets them apart. I ordered “The One” motorcycle custom molded earplugs and also ordered a pair for my wife. The communication in sending the ear mold kit was excellent (the labeling and instructions with the mold kit are great as well). They communicated when they received our ear molds and sent our molds off to the lab for making our custom earplugs along with the timeframe when we could expect the finished plugs. At first I tested the earplugs in the living room while all 4 of my sons were playing…loudly! The amount of their vocal noise I could hear through the plugs worried me at first. Then I thought “Hey, the filters are meant to block sound outside of the vocal spectrum…it would be a better test to go ride my motorcycle.” Well, I can definitely say that these plugs ROCK! I don’t have to turn my Sena Headset volume up any louder than I would without hearing protection and can communicate with my riding team clearly and without having to shout. All other noises are muffled to a comfortable and tolerable level while still being perceptible and keeping me aware of my surroundings. These are compared to the Pinlock filtered earplugs I used prior which required me to crank the volume on my headset to the max to hear anyone and I yelled often because I could barely hear anything. The BigEar “One” earplugs are a real treat! The lanyard makes it easy to remember to reinsert my plugs prior to taking off after any stops on the bike, something I’d forget to do often after putting my pin lock plugs away. These have become my favorite motorcycle accessory. I don’t ride without using them now!

Glenn is awesome Glenn is awesome! I contacted Glenn to make sure I was ordering the right type of earplugs for wearing under a snug full face helmet. He was very patient with explaining all the differences between the earplugs. I'm glad he spent the time to answer all my questions. The earplugs feel very comfortable and I should be able to wear them all day without any issues.

Incredible experience at the BMW MOA… Incredible experience at the BMW MOA 2023. The individuals Glenn and Stone I believe the owner and his son were highly informed, very friendly and the product this far is great. We had a set made by them years ago and they’ve been life changing.

Audiophiles/ Law Enforcement Beware I was in the market for a new custom earpiece for two-way radios at work as I work in law enforcement. I came across Big Ear on my journey after a few failed attempts to get the proper kind of ear piece for concerts & larger scale events where hearing with my current ear piece was becoming a problem & uncomfortable. September of 2023, I decided to spend the money to get a new custom mold, filled out an order form & submitted excited to see the final result of my ear piece. I then waited as production for custom pieces take some time & finally received an email on November 9th, 2023 in regards to my order & that my brand new earpiece had finally shipped. The wait was on & I was ready to receive my earpiece for upcoming concerts/events...I meticulously checked shipping updates every few days to find my order was stuck in customs in New York, okay, perfectly fine. The wait didn't stop. A few weeks passed & not a single update, no shipping updates, nothing. After a few weeks, I then received an update in regards to my order. It had been sent back to the production office, for some unknown reason, & they were waiting for a response from the shipping company. I also took this time to ensure that the shipping address was exact. Then continued to wait, no update, just a consistent back & forth email exchange that has seemingly gone nowhere. Order back ups from November, shipping problems with the shipping company, etc. If you do not have the resources to sustain the volume of orders or are having trouble with shipping product. Change shipping companies (there are MANY options), outsource your work to other parties that can get them done in a timely manner & have the resources at hand in backup situations. Do not attend trade shows & events, promising a product & then failing to deliver, or at most delivering a sub-par product as other reviews have stated here with the money that be being charged for the products. If you want a loyal base of customers, deliver a high quality & consistent product.