
Kenny
GBGood and ugly I purchased 2 of Maxtool 18v "special offer" deals. A jig saw and orbital sander and each came with free 18v battery as part of their "special offer". I was going to purchase a couple of more "special offer"s but when I clicked on the item there was NOTHING SPECIAL. Same price as other online retailers and no free battery. I emailed them and got reply this is a website problem and they removed the "special offer" status from the tools I am interested in. He gave me a code "to save a few bucks". I just noticed there are other false claims for "special offer" on many more tools even after I informed them. Free bare tool: grease gun. If they didn't include the free bare tool grease gun you would receive nothing for $249

Brett
GBMy mower was damaged during shipment My mower was damaged during shipment. Max Tool was very proactive to resolve the issue to my satisfaction. You can often judge a person or a company by what they do when things go wrong. MaxTool showed me they are a stand up company.

Winston
GBSo far so good unboxed started ok have… So far so good unboxed started ok have not did actual cutting. Don't know how all this plastic parts will hold up, looks flimsy . I had the cast aluminum deck and was more than satisfied, but started smoking and fowling plugs 21 years hope i get lucky this time. Love Honda engines

Pam
GBOEM Replacement Part-Drill Charger My Black + Decker cordless drill needed charging and my charger was nowhere to be found. I was re-roofing patio and wanted to be done before it rained. Online I found a variety of chargers, some costing almost as much as the drill. I purchased OEM from Max Tool and choose standard shipping. SURPRISE! It arrived way ahead of schedule. Roof complete. I know where my charger is.

mckay larsson
GBWebsite is terrible and shady Website is terrible and finicky, will send an error code but still draw funds from your account. Customer service was not forward with me and did not address my problem. I had to call several times and fight with two different agents before my issues were addressed. Poorly run and very shady.