Robert
GBUsed the air compressor once Used the air compressor once. Seemed to work ok. Did not receive a email confirmation for my order, had to call. When we did get an e mail, we clicked on it and received a message saying that there was a security issue. Not comfortable with the transaction.
Mike
GBQuality products at excellent prices This was the first time I ordered from Maxtool. I bought 3 different sizes of Dewalt mobile storage units. Shopping the website was easy, along with the order process. The shipping of the items came in a very timely manner. I felt the price I paid was for the Dewalt storage units was very reasonable. I would definitely recommend Maxtool to other people.
Steve
GBwrong intake plug connection. Your service is ok but my Reliance generator transfer switch has the wrong 4 prong twist lock plug installed in it. The one prong that is L shaped is shaped in wrong direction than the standard direction that most generators use . The generator cord I purchased does not fit into the transfer switch inlet plug. But my cord fits my Honda generator. 👎
Kenny
GBGood and ugly I purchased 2 of Maxtool 18v "special offer" deals. A jig saw and orbital sander and each came with free 18v battery as part of their "special offer". I was going to purchase a couple of more "special offer"s but when I clicked on the item there was NOTHING SPECIAL. Same price as other online retailers and no free battery. I emailed them and got reply this is a website problem and they removed the "special offer" status from the tools I am interested in. He gave me a code "to save a few bucks". I just noticed there are other false claims for "special offer" on many more tools even after I informed them. Free bare tool: grease gun. If they didn't include the free bare tool grease gun you would receive nothing for $249
Livi
GBThe pictures were large and clear and… The pictures were large and clear and the descriptions were informative. The pricing is great, far better than the local national hardware/garden center chain store. I had a question and their customer service chat was efficient, friendly and knowledgeable. My questions and concerns were answered clearly. My item was shipped the afternoon that I ordered it and the only reason it arrived a day later than expected was on FedEx, not MaxTool. This is during the midst of the Corona Virus outbreak so I do not fault FedEx for being a day late and hope they made much more important deliveries than a lawnmower first. Especially since it hasn't stopped raining here long enough to mow in several weeks! Thanks, Liv