Maxtool stole $3000.00 from us Maxtool stole $3000.00 from us. Worst company ever. Support is horrible and they are all liars. Purchased items from them. They sent incomplete orders that they could not take care of. Filed for a return of incomplete products through their process. (nightmare). Retuned my items. And they won't refund our money. We spoke with Brianna. Maxtool Thief Also spoke with Jose Gallegos. Bigger Maxtool Thief If they happen to refund my stolen money I will change my post. Until then do not buy from these thieves.

wrong intake plug connection. Your service is ok but my Reliance generator transfer switch has the wrong 4 prong twist lock plug installed in it. The one prong that is L shaped is shaped in wrong direction than the standard direction that most generators use . The generator cord I purchased does not fit into the transfer switch inlet plug. But my cord fits my Honda generator. 👎

A Terrific Overall Experience Just received the Honda lawn mower I purchased through MaxTool. It was a discounted price, no sales tax and no shipping charges. It arrived a day or two later than promised, but that was most likely caused by coronavirus impact. I am pleased with the overall experience. And, will certainly do business with them again.

Beware, Bait and Switch Scheme. Beware!! MaxTool tried a 'bait and switch' scheme on us. They advertised a 'reconditioned' Honda lawnmower that was only "used around the showroom but never on grass" at a discounted price that seemed almost too good to be true. They sent out a used, far lesser machine that looks very similar and is difficult to discern from the unit purchased. But they are not stupid, they did not defend the discrepancy when I called to notify them. But they did not have a replacement to send (surprise-surprise). They did a lot of fast talking and made strenuous efforts to reassure me that it wasn't a bait-and-switch scheme; as con artists would.

Good and ugly I purchased 2 of Maxtool 18v "special offer" deals. A jig saw and orbital sander and each came with free 18v battery as part of their "special offer". I was going to purchase a couple of more "special offer"s but when I clicked on the item there was NOTHING SPECIAL. Same price as other online retailers and no free battery. I emailed them and got reply this is a website problem and they removed the "special offer" status from the tools I am interested in. He gave me a code "to save a few bucks". I just noticed there are other false claims for "special offer" on many more tools even after I informed them. Free bare tool: grease gun. If they didn't include the free bare tool grease gun you would receive nothing for $249