Let me just day that this is the worse… Let me just day that this is the worse customer experience ever! The items aret always delayed!!!!! My package was sent to the incorrect address, no one answers emails! I will not be shopping anymore!

Great customer service and great product I bought the Gerber Hinderer CLS Knife for my husband (a paramedic) as a birthday gift. It arrived so quickly that he opened it before his birthday and has been using it ever since! The brand was recommended by other paramedics and he will recommend it to others.

Good Customer Service I placed my order Sunday night, and with regular USPS shipping my tool arrived by Thursday. And it was engraved! The website is easily navigable, and for someone who knows little about knives I found it very easy to figure out what I wanted.

Gerber Camp Rock Serrated I could'nt get the knife in the Netherlands, so I ordered it at Gerber Tools. Easy fill in order. Site is very clear. And shipping is easy trackable. Good job GERBER !! Ik kon het mes niet in Nederland verkrijgen en heb het besteld bij Gerber Tools. Makkelijk om de order in te vullen. En verzending is eenvoudig te volgen. Goed gedaan GERBER !!

Gerber Tools/Two point Enterprises-one and same Ordered 2 knives from two point enterprise; 1 engraved, 1 plain. The engraved one had my name spelled wrong. Called, explained problem to Lisa who said it was my fault for not checking my email. I was engaging with her when a "supervisor" with a snotty, supercilious attitude, who refused to listen to me and continually interrupted me told me in a loud voice, "Well you didn't check your email, you're stuck with it". What a rude, mean attitude. No customer service whatsoever and Lisa is in the background laughing. I will never do business with this company again and will advise all my acquaintances to do the same with two point enterprises and Gerber. When I told the 'old man with the loud mouth' this, he called me a troll. Good way to grow your business and influence people. During the supposed conversation he told me to shut up and to not interrupt him when he's talking. Is this the way to treat a customer. My last name is Bartlett. They engraved the knife: Bartlept. I spelled my last name 3 times in placing the order. My credit card company now has the complaint. When I told him about sending it for credit card review, he said go ahead, I sell millions of units and I win 99% of the time. Does this guy sound like someone you'd like to do business with???