I ordered an Ego power head with edger… I ordered an Ego power head with edger attachment bundle that also included a string trimmer attachment. Although the trimmer was in my cart when I checked out, it didn't show up on the order invoice. They refused to send me the string trimmer attachment & pretended like they never had that bundle available on their website, even tho I sent them proof that showed people discussing that specific bundle on their specific website. They're either incompetent or dishonest (or both!). Don't trust them!!

Received a 7 quart igloo cooler with… Received a 7 quart igloo cooler with insulated lid shipped by Acme tools for father's day. Lid does not latch in closed position just falls open. Very disappointed! Bungee cord required. Sucks!

bought a heated jacket nov the first… bought a heated jacket nov the first they kept stalling jan20 they said wasent going to be shiped first osder with this company and last ill stick with granger better a higher price than a cheep nothing

Placed an order for DeWalt tools for a… Placed an order for DeWalt tools for a Christmas Gift. Received no response. Then they said it would be delivered by December 15th. No further updates and Didn't receive it even by Christmas. Then received a email that they cancelled the order. Horrible company, terrible communication, completely unreliable and just downright dishonest. Avoid at all costs

Acme Tools has been great for us.... Having ordered several times from Acme Tools, sure, like most suppliers, there has been an issue or two over the years.... but their customer service has been excellent. And for us, resolving a problem without a lot of hassle is imperative for online purchases. If you do have an issue, take photos and send to them.... nobody can take anyone's word in the virtual world if they want to stay in business.