bought a heated jacket nov the first… bought a heated jacket nov the first they kept stalling jan20 they said wasent going to be shiped first osder with this company and last ill stick with granger better a higher price than a cheep nothing

I ordered an Ego power head with edger… I ordered an Ego power head with edger attachment bundle that also included a string trimmer attachment. Although the trimmer was in my cart when I checked out, it didn't show up on the order invoice. They refused to send me the string trimmer attachment & pretended like they never had that bundle available on their website, even tho I sent them proof that showed people discussing that specific bundle on their specific website. They're either incompetent or dishonest (or both!). Don't trust them!!

Company online order review Company online order review, not product related. Upon placing an online order, the shop to address differed from my physical address with prior mailing address. Customer profile was updated prior to order placement! While in the online shopping cart paying for order, shipping address was differed somehow to prior address! Order was shipped to out of state prior address, complete $600 order of Milwaukee tools GONE! Placed a second order, excepting errors just for the need of Tools vs time to go to Store front. With the second order, only one of two bonus tools were shipped with the order. To obtain the second free tool, 150 value, they wanted to process a second charge for the second $600 order placed, then refund one of the $600 charges after 10-18 days of order processing. How does this work?? Have been an Acme customer for 18 years, NEVER has the service been this poor!!!

Received a 7 quart igloo cooler with… Received a 7 quart igloo cooler with insulated lid shipped by Acme tools for father's day. Lid does not latch in closed position just falls open. Very disappointed! Bungee cord required. Sucks!

Buyer beware Buyer beware. For one, if you use PayPal, you know you are supposed to be able to review order once leaving your PayPal wallet, they force orders through instantly. They use confusing terms for promotions. They stated that could get 120.00 off for purchasing Milwaukee load out items but after purchase they only qualified add ons to the portable storage. I immediately contacted them and PayPal and asked not to ship yet they shipped it anyway. Now I have to wait to get it to return it for a refund. They only shipped addons and not the portable storage. They charged me for all items. The email was politically correct and polite but did not address issues. Okay, I think you get a good picture of what to look out for. Other than that they usually have fast shipping and good pricing.