I ordered an Ego power head with edger… I ordered an Ego power head with edger attachment bundle that also included a string trimmer attachment. Although the trimmer was in my cart when I checked out, it didn't show up on the order invoice. They refused to send me the string trimmer attachment & pretended like they never had that bundle available on their website, even tho I sent them proof that showed people discussing that specific bundle on their specific website. They're either incompetent or dishonest (or both!). Don't trust them!!

Company online order review Company online order review, not product related. Upon placing an online order, the shop to address differed from my physical address with prior mailing address. Customer profile was updated prior to order placement! While in the online shopping cart paying for order, shipping address was differed somehow to prior address! Order was shipped to out of state prior address, complete $600 order of Milwaukee tools GONE! Placed a second order, excepting errors just for the need of Tools vs time to go to Store front. With the second order, only one of two bonus tools were shipped with the order. To obtain the second free tool, 150 value, they wanted to process a second charge for the second $600 order placed, then refund one of the $600 charges after 10-18 days of order processing. How does this work?? Have been an Acme customer for 18 years, NEVER has the service been this poor!!!

I don't think I'll be buying from them… I don't think I'll be buying from them again. No response on inquiries about recent orders

The Customer service is Horrendous! The Customer service is Horrendous!! Bought $700 Plunge Saw with the track as a promotion on 12/21/23 As of this date 2/06/24 still waiting . I have to call for updates. and been told 3 times its a back order item but on there website its says its in stock. ONLY PROMOTION ITEMS ARE ON BACK ORDER ??? Note to myself stay clear from promotions

RUN AWAY FROM THIS COMPANY Ordered a mud mixer on 6/8/23 with a shipping date of 6/17. Never received. Contacted company. They said it was being delayed till July/August. Never notified of delay. Received an email on Saturday, 7/1 that my payment was never received, and I had 72 hours or my order was being canceled. Long story short, holiday weekend, bank closed on Monday, order canceled. I will never go thru this company again. Ripoff!!