Fake cigar website. -

Placed my order on June 6, 2019 - zero communication Placed my order on June 6, 2019. I've emailed Damian 4 times since then asking for order status. To date I have have received no response to my emails. My order remains "pending" on the website. As others have noted, I also have ordered and received product from another site (two orders since placing this order with Duty Free!) This has been a frustrating experience, zero communication. UPDATE 9/26/19 - Received a refund today from Damian.

Avoid DutyFreeCigars.com I ordered my cigars well over a month ago as a Christmas gift. They took my money and I heard absolutely nothing as to when I might receive my cigars. So I sent several emails and finally got a response saying that I would have them before Christmas. Nope!! Never received a thing and no more contact from Damien or anyone else. This has been the worst online experience of my life!!

Never filled my order. I have ordered from duty free three… I have ordered from duty free three times. First two took very long time but after constantly emailing Damian I finally got my cigars. Now after ordering and paying the first few days of 2020. I have received no communication as to status or update of my order. Something is seriously wrong with this merchant. I have not received my cigars or a refund in almost two months.

I ordered 2 boxes of cuban cigar… I ordered 2 boxes of cuban cigar from this website in September, 2019. More than 2 months later no items. I tried to contact Damian but phone was disconnected and no active email address. He took my money right away but no cigars....