Order number 17619- placed 06/04/2019 Order number 17619- placed 06/04/2019 Damien has not responded to any emails about giving me a tracking number and the phone number goes straight to voicemail. Very unprofessional and not a good way to run a business. Do not buy from this scammer as you will not get anything you pay for!!!! Seriously, go buy somewhere else and actually get what you pay for. This is a scam!!!

I placed an order Your Order #18831 I still waiting for my shipment or for an email from you to justify why you took my money without shipping the merchandise! How you do business using Fake Phone Number ??? No one of this number is in service 1-855-2893889 and (345) 322-0208 I placed an order Your Order #18831 Order Date: 12/19/2019 21:58:48 EST I paid to DAMIAN C BANCROFT through Chase QuickPay® with Zelle®.Amount: $295.80 (USD) I wrote several emails asking for my shipment but no answer. I tried to contact by phone but all the Phone number 1-855-2893889 and (345) 322-0208 are not working number. I hope he will answer me, before I go forward with the next step directly to the Customs ,Law, the Governor of Cayman Island.

Order #18685. Update: 3/11/20. this order HAS NOT been refunded or fulfilled. I suggest one spend their money elsewhere. Order #18685. Placed 11/21/2019, The only email I have received was on 11/26/2019 stating my $428.00 payment had been received. Since that time I have sent 4 emails requesting order status and have not received any response. Having paid with Zelle, I have no recourse for a refund. Order at your own risk!

THEY DONT SHIP WHAT YOU PAY FOR I ordered a package of cigars for my husband on December 6,2019 for a Christmas present. It is March 12, 2020 and I still have not even received a shipping notification. I have tried to contact the owner numerous times asking for an update or a refund and have received no response. DONT EVER BUY FROM THEM! $150 gone.

I have ordered from Duty Free Cuban… I have ordered from Duty Free Cuban Cigars 2 times now, the 1st was a bit slow but Damian did finally deliver. The 2nd order was placed in September 2019 and I have not received them as of February 13, 2020. I sent numerous emails asking about the status and only received one response stating they would be sent but they never were. I wouldn't trust them.