Placed my order on December-2 Placed my order on December-2, 2019. I emailed Damian 3 times since then, asking for order status. Today is 23 of december and i didn't receive any information. No response to my emails. My order remains "pending" on the website. I also have ordered and received product from another seller. This has been a frustrating experience, zero communication. My recommendation is don't use these seller.!!!!!!!! TODAY IS 13 TH OF JANUARY.STILL NO ANSWER, NO CIGARS, NO MONEY BACK.!!!!!!!!!!!!!!!!!!!!!!!

No communication after 4 emails each… No communication after 4 emails each week to verify if the site is even real. Same experience as many others you order, and then nothing. I work for a cc processor and I'm writing Visa and MasterCard to suspend the accounts from this scam website.

Order never received I ordered two cigar boxes on September of 2019 and haven't received it yet to this day tried to contact Damian three emails and no response I did business with them twice the only time everything was smooth was the first time I will no recommend this people to any one stay away there's better places with better service that this people. order #18653 placed on 11/15/2019.

Order #18207 Order #18207 STAY AWAY FROM THESE PEOPLE ! Ordered over $1300 in cigars on Sept 2 2019. Still received NOTHING to this day! Got a response a few times when I contacted Damian saying cigars were getting mailed, but then no response to any texts or emails at all. I asked repeatedly for a refund. No response. This is obviously just a scam to screw people out of their hard earned money!

Would order again... Ditto as others have said when ordering on/around the hurricane; a bit of a delay, but emails were timely and overall satisfied with the purchase. I like that boxes are vacuum sealed...if the boxes aren't - but that's really not a big deal; I understand why boxes are often opened (and it really doesn't matter with whom you're ordering Cuban cigars...more often than not, the box with be opened. I would purchase again fro DFCC, as their prices are very competitive and they seem to have more of the 'hard to find' vitolas than other retailers.