Worst experince so far_Transcat Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Specs sent by us (requester) no answers then, they shipped them back un-serviced to us , with no comunication nor explanation. Crikets so far...

Terrible experience in a range of… Terrible experience in a range of aspects from the timeliness and quality of communication to the aggressive and unreasonable pricing imposed with no reasoning but "$3000 minimum charge". Dane Dalton is the person I dealt with - he was rude, did not reply to our communication and when he did the answers to my inquiries were evasive. The simple request for a break down cost of the quote was not addressed. If this is the culture promoted then it is an original and dangerous approach to customer "success".

Poor Delivery follow ups We paid 100 % advance payment to Transcat on Aug 16, 2017 against order number D51A2/00. Delivery for all items were 3 weeks Max (Order copy attached). October 1, 2017. we have been told that Item No. 65-120 060 is delayed from manufacturer and now it will be delivered on October 31, 2017. and item No. 52811398 was not ordered by Transcat as the part number is changed. Transcat has issued a new order F6105245 for item Number 65-120 060 (Qty-1) & Item 52811398 (Qty-2)and told us that this time complete order will be delivered on October 31, 2017. (Order copy attached) Now today you are telling me that as per your record 52811398 only 1 item was ordered. and 65-120 060 will be delivered by November 1, 2017. We need detailed explanation why our order is mishandled since August 16, 2017

highly dysfunctional company -

Not a good experience even the … Not a good experience even the slightest. Will seriously consider using transact again. First the wrong product was shipped to me then the right product was shipped to the wrong office.