Mmu
CHOrder 85778 from Switzerland on… Order 85778 from Switzerland on December 6th. Can’t get updates when i track it. Start to doubt the reliability of this company.. Still hope i get it for Christmas.. Update : recieved the projector on December, 23rd. Now waiting for the free tripod that was missing from my original order.
Sasla Tz
GBNever buy from them Never buy from them, again ,quality is rubbish,,I return it with my own expense ,,,but I did not receive my refund until today . Waste my money for something rubbish .don't buy from them.
Jacinta Adams
AUJust don’t… the quality is absolutely… Just don’t… the quality is absolutely terrible and you have to pay for the return postage .. they sent me the wrong colour and didn’t include any extras and quality.. you’d be better just watching on your phone honestly don’t bother
VM
GBAvoid! Impossible to cancel I made an impulse purchase which I immediately wanted to cancel. Per their cancellation policy, you have 5 minutes from the time of purchase to request a cancellation. However, this is not a process you can manage yourself. You have to send them an email requesting cancellation. They claim that the fulfilment process begins after 5 minutes from your purchase time. They have not responded to my cancellation request and it has been more than 24 hours. This is not acceptable. I wish I had researched this company on Trustpilot before even considering buying anything. If I could give it zero stars, I would.
KJ
GBI do not recommend this company Their returns policy says you can return items within 15 days without fees, but in reality they do not allow you to do this. You have to pay for the return which is the same price as the product so it’s not worth it. Generally an awful company to deal with. Customer service is rude, unhelpful and unprofessional, shouting via emails and getting emotional. No tracking numbers given, and no accurate confirmation of what was shipped. Takes ages to get a reply and they don’t answer direct questions. Purposely make the experience a pain so you give up. A lot of unnecessary stress and time wasted.