Bridget Barber
GBSave your money. Don't buy. Waited ages for the mini projector only to have to wait for them to send the tripod I ordered with it. Then when we tried to use it, it wouldn't even connect to anything to play films. I requested a refund and was told to return it to China (with tracking cost me £20.35) I had to raise a dispute to get my refund a full 3 weeks after my item was signed for by their 'warehouse'. Don't buy from them. Flimsy projector and it's all fake reviews on the website. Should've known it was dodgy when there's not even a physical business address on the website.
Camila
ESDISASTER!!!1 DISASTER! PLEASE DO NOT BUY FROM THIS COMPANY IF YOU DO NOT WANT TO LOSE YOUR MONEY. I bought a projector totally deceived by the publicity they do in tik tok and other social networks. I received the projector in a different color than I had ordered, and without the tripod that I was promised as a gift. Of course I tried the projector and the image quality is horrible and it makes more noise than a coffee maker. I am proceeding with the return, I have been waiting for days for a response and nothing. I have already read many reviews and probably I will never be able to make the return so I have lost my money. But rest assured that I will denounce them by any means I can. YOU ARE DISGUSTING. Get a decent job please.
VM
GBAvoid! Impossible to cancel I made an impulse purchase which I immediately wanted to cancel. Per their cancellation policy, you have 5 minutes from the time of purchase to request a cancellation. However, this is not a process you can manage yourself. You have to send them an email requesting cancellation. They claim that the fulfilment process begins after 5 minutes from your purchase time. They have not responded to my cancellation request and it has been more than 24 hours. This is not acceptable. I wish I had researched this company on Trustpilot before even considering buying anything. If I could give it zero stars, I would.
Elizabeth Hirsch
GBPiece of junk and horrible customer service This is the biggest piece of junk. I ordered them with the tripods, and they came without them. They advertise that they work with Bluetooth… they don’t. They are also horribly grainy. When I went to return it I realized they’re making me pay to ship it back to China… I read the refund policy before purchasing and NOWHERE does it say we’re responsible for shipping costs… AND they take FOREVER to respond to emails regarding returns. HORRIBLE customer service.
Nunya Beeswax
GBDoesn’t work like it should Thanks in advance for slamming me I guess. I got sucked in via ads on TikTok, and my fault for not searching harder for reviews. Same, no tripod sent. “Upgraded” to wireless option; could not navigate to setup WiFi- like using the remote it would not let me click across the menu bar, also the fan is really loud. The website doesn’t state that it ships directly from China, so when it was time to send back I would be responsible to pay $30 shipping. They know this is a scam and try to put you through the wringer, like having me hook it up again after I’ve already packed it up just to video the problem- IF I WANT THE 40% discount for not returning. I asked for the tripod to be sent. I’m hoping I can fix the issue myself and sell it.