Wish I could rate the service 0 Wish I could rate the service 0, quality is rubbish even with the upgrade product had clearly been used before arriving, was told there would be a free tripod but that didn't arrive and they just completely ignore you, not worth sending back cause of the time and cost but urge people to stay away from them.

I do not recommend this company Their returns policy says you can return items within 15 days without fees, but in reality they do not allow you to do this. You have to pay for the return which is the same price as the product so it’s not worth it. Generally an awful company to deal with. Customer service is rude, unhelpful and unprofessional, shouting via emails and getting emotional. No tracking numbers given, and no accurate confirmation of what was shipped. Takes ages to get a reply and they don’t answer direct questions. Purposely make the experience a pain so you give up. A lot of unnecessary stress and time wasted.

crap crap. they never answered my email, said i could get a free tripod. never got it. as well as i upgraded to the max version, but the quality is crap. and i never got it compatible with my computer. stay away its scam

Product is junk and return is impossible Product is junk , the scam is then to run down the clock in terms of the returns period of 15 days by just answering emails requesting the return info with pointless questions. You cannot send back until they give you an address and only way to get this is via their support email who never give it. It’s just a scam

Do not buy from this company Do not buy from this company. They falsely advertise on their website with the highest definition products, even though the product is completely different and is not as advertised. Demanded that I pay for postage and tracking when returning. This is money I will not get back and will cost almost as much the product cost itself. Also was supposed to be a free tripod with my order but it never came. Disgraceful customer service too, avoid buying from these scammers