KJ
GBI do not recommend this company Their returns policy says you can return items within 15 days without fees, but in reality they do not allow you to do this. You have to pay for the return which is the same price as the product so it’s not worth it. Generally an awful company to deal with. Customer service is rude, unhelpful and unprofessional, shouting via emails and getting emotional. No tracking numbers given, and no accurate confirmation of what was shipped. Takes ages to get a reply and they don’t answer direct questions. Purposely make the experience a pain so you give up. A lot of unnecessary stress and time wasted.
Aisling Vaughan
IEDO NOT ORDER DO NOT ORDER This is a scam website, I ordered a mini projector which was not the same quality as that advertised, when I emailed I was informed that only the highest quality items are advertised on the website, meaning I was misled in to buying this item. I am now expected to pay the price of returning this item to China, this will be the price I paid for the item in the first instance.
Bridget Barber
GBSave your money. Don't buy. Waited ages for the mini projector only to have to wait for them to send the tripod I ordered with it. Then when we tried to use it, it wouldn't even connect to anything to play films. I requested a refund and was told to return it to China (with tracking cost me £20.35) I had to raise a dispute to get my refund a full 3 weeks after my item was signed for by their 'warehouse'. Don't buy from them. Flimsy projector and it's all fake reviews on the website. Should've known it was dodgy when there's not even a physical business address on the website.
Camila
ESDISASTER!!!1 DISASTER! PLEASE DO NOT BUY FROM THIS COMPANY IF YOU DO NOT WANT TO LOSE YOUR MONEY. I bought a projector totally deceived by the publicity they do in tik tok and other social networks. I received the projector in a different color than I had ordered, and without the tripod that I was promised as a gift. Of course I tried the projector and the image quality is horrible and it makes more noise than a coffee maker. I am proceeding with the return, I have been waiting for days for a response and nothing. I have already read many reviews and probably I will never be able to make the return so I have lost my money. But rest assured that I will denounce them by any means I can. YOU ARE DISGUSTING. Get a decent job please.
steven price
GBProduct is junk and return is impossible Product is junk , the scam is then to run down the clock in terms of the returns period of 15 days by just answering emails requesting the return info with pointless questions. You cannot send back until they give you an address and only way to get this is via their support email who never give it. It’s just a scam