crap crap. they never answered my email, said i could get a free tripod. never got it. as well as i upgraded to the max version, but the quality is crap. and i never got it compatible with my computer. stay away its scam

Product is junk and return is impossible Product is junk , the scam is then to run down the clock in terms of the returns period of 15 days by just answering emails requesting the return info with pointless questions. You cannot send back until they give you an address and only way to get this is via their support email who never give it. It’s just a scam

Avoid! Impossible to cancel I made an impulse purchase which I immediately wanted to cancel. Per their cancellation policy, you have 5 minutes from the time of purchase to request a cancellation. However, this is not a process you can manage yourself. You have to send them an email requesting cancellation. They claim that the fulfilment process begins after 5 minutes from your purchase time. They have not responded to my cancellation request and it has been more than 24 hours. This is not acceptable. I wish I had researched this company on Trustpilot before even considering buying anything. If I could give it zero stars, I would.

Mini Projector refund So, I bought a mini projector on January 10th by mistake, I wanted to see what the shipping cost to Portugal would be, and I accidentally placed the order. After that, I contacted customer support to return the projector as soon as it arrived at my house, and I did, it arrived and I returned it to a warehouse in China, which was the address that Cassie, the assistant, gave me. The projector has been imported since February 15th in China and the tracking application says that the recipient has been notified. I have been regularly contacting High Peak customer support to get updates on my refund, but recently they stopped responding... Oh, and I also paid €22 to send the product to China as quickly as possible so that everything would go smoothly. as quickly as possible, but the truth is that I still don't see my money, which was initially supposed to be a gift for my girlfriend, it took me some time to save money to give her the gift, and now I'm still without the money.

Just don’t… the quality is absolutely… Just don’t… the quality is absolutely terrible and you have to pay for the return postage .. they sent me the wrong colour and didn’t include any extras and quality.. you’d be better just watching on your phone honestly don’t bother