Elizabeth Hirsch
GBPiece of junk and horrible customer service This is the biggest piece of junk. I ordered them with the tripods, and they came without them. They advertise that they work with Bluetooth… they don’t. They are also horribly grainy. When I went to return it I realized they’re making me pay to ship it back to China… I read the refund policy before purchasing and NOWHERE does it say we’re responsible for shipping costs… AND they take FOREVER to respond to emails regarding returns. HORRIBLE customer service.
Josh vath
GBAMAZING!! Amazing company and amazing product. I bought the mini projector after seeing it on tiktok and it literally changed my room! Now I can watch my shows laying down flat and pointing it at the ceiling or at any wall. It’s great that I can connect my laptop and watch Netflix with zero issues! A serious must buy, and their customer support is awesome. They’re so nice and gave me a free tripod! Honestly a 10/10 from me! 💝
- Rodrigo Marques
PTMini Projector refund So, I bought a mini projector on January 10th by mistake, I wanted to see what the shipping cost to Portugal would be, and I accidentally placed the order. After that, I contacted customer support to return the projector as soon as it arrived at my house, and I did, it arrived and I returned it to a warehouse in China, which was the address that Cassie, the assistant, gave me. The projector has been imported since February 15th in China and the tracking application says that the recipient has been notified. I have been regularly contacting High Peak customer support to get updates on my refund, but recently they stopped responding... Oh, and I also paid €22 to send the product to China as quickly as possible so that everything would go smoothly. as quickly as possible, but the truth is that I still don't see my money, which was initially supposed to be a gift for my girlfriend, it took me some time to save money to give her the gift, and now I'm still without the money.
steven price
GBProduct is junk and return is impossible Product is junk , the scam is then to run down the clock in terms of the returns period of 15 days by just answering emails requesting the return info with pointless questions. You cannot send back until they give you an address and only way to get this is via their support email who never give it. It’s just a scam
Sasla Tz
GBNever buy from them Never buy from them, again ,quality is rubbish,,I return it with my own expense ,,,but I did not receive my refund until today . Waste my money for something rubbish .don't buy from them.