Mini Projector refund So, I bought a mini projector on January 10th by mistake, I wanted to see what the shipping cost to Portugal would be, and I accidentally placed the order. After that, I contacted customer support to return the projector as soon as it arrived at my house, and I did, it arrived and I returned it to a warehouse in China, which was the address that Cassie, the assistant, gave me. The projector has been imported since February 15th in China and the tracking application says that the recipient has been notified. I have been regularly contacting High Peak customer support to get updates on my refund, but recently they stopped responding... Oh, and I also paid €22 to send the product to China as quickly as possible so that everything would go smoothly. as quickly as possible, but the truth is that I still don't see my money, which was initially supposed to be a gift for my girlfriend, it took me some time to save money to give her the gift, and now I'm still without the money.

I do not recommend this company Their returns policy says you can return items within 15 days without fees, but in reality they do not allow you to do this. You have to pay for the return which is the same price as the product so it’s not worth it. Generally an awful company to deal with. Customer service is rude, unhelpful and unprofessional, shouting via emails and getting emotional. No tracking numbers given, and no accurate confirmation of what was shipped. Takes ages to get a reply and they don’t answer direct questions. Purposely make the experience a pain so you give up. A lot of unnecessary stress and time wasted.

Doesn’t work like it should Thanks in advance for slamming me I guess. I got sucked in via ads on TikTok, and my fault for not searching harder for reviews. Same, no tripod sent. “Upgraded” to wireless option; could not navigate to setup WiFi- like using the remote it would not let me click across the menu bar, also the fan is really loud. The website doesn’t state that it ships directly from China, so when it was time to send back I would be responsible to pay $30 shipping. They know this is a scam and try to put you through the wringer, like having me hook it up again after I’ve already packed it up just to video the problem- IF I WANT THE 40% discount for not returning. I asked for the tripod to be sent. I’m hoping I can fix the issue myself and sell it.

I bought a mini projector after seeing… I bought a mini projector after seeing it on tiktok and it literally changed my room! Now I can watch my shows. I was initially drawn to their discounts, free tripod and satisfaction guarantee. After not going through my usual product research test, I decided to hurry up and buy it because it had easy returns and a money back guarantee.

DO NOT ORDER DO NOT ORDER This is a scam website, I ordered a mini projector which was not the same quality as that advertised, when I emailed I was informed that only the highest quality items are advertised on the website, meaning I was misled in to buying this item. I am now expected to pay the price of returning this item to China, this will be the price I paid for the item in the first instance.