Avoid! Impossible to cancel I made an impulse purchase which I immediately wanted to cancel. Per their cancellation policy, you have 5 minutes from the time of purchase to request a cancellation. However, this is not a process you can manage yourself. You have to send them an email requesting cancellation. They claim that the fulfilment process begins after 5 minutes from your purchase time. They have not responded to my cancellation request and it has been more than 24 hours. This is not acceptable. I wish I had researched this company on Trustpilot before even considering buying anything. If I could give it zero stars, I would.

Piece of junk and horrible customer service This is the biggest piece of junk. I ordered them with the tripods, and they came without them. They advertise that they work with Bluetooth… they don’t. They are also horribly grainy. When I went to return it I realized they’re making me pay to ship it back to China… I read the refund policy before purchasing and NOWHERE does it say we’re responsible for shipping costs… AND they take FOREVER to respond to emails regarding returns. HORRIBLE customer service.

High Peak Projectors – A House of Deception Title: Beware: High Peak Projectors – A House of Deception High Peak Projectors presents itself as a beacon of quality, reliability, and customer satisfaction in the realm of projection technology. However, beneath its glossy facade lies a cesspool of deceit, false promises, and utter disregard for customer trust. My recent experience with this company has been nothing short of a nightmare, and I feel compelled to warn others against falling into the same trap. Let's start with their website – a meticulously crafted illusion designed to lure unsuspecting consumers into a web of lies. Every claim they make about their products, guarantees, and customer satisfaction is as substantial as a house of cards in a hurricane. Their product descriptions read like works of fiction, painting a picture of unparalleled excellence that simply doesn't exist in reality. Their guarantees? Nothing but empty words meant to placate wary buyers. I fell victim to their supposed "100% satisfaction guarantee," only to discover that it's nothing more than a cleverly-worded sham. When the projector I purchased turned out to be a malfunctioning piece of junk, getting a refund or even a replacement was akin to trying to extract water from a stone. High Peak Projectors conveniently vanished into thin air, leaving me high and dry with a worthless hunk of metal and plastic. And don't even get me started on their customer service – or lack thereof. Attempting to reach a representative was an exercise in futility, with emails disappearing into the void and phone calls met with perpetual hold music. It's as if they take pleasure in ignoring the pleas of disgruntled customers, content to let their dissatisfaction fester in the dark corners of cyberspace. In conclusion, I wouldn't wish the misfortune of dealing with High Peak Projectors on my worst enemy. Save yourself the headache, the heartache, and the empty bank account by steering clear of this deceitful company. There are plenty of reputable vendors out there who actually deliver on their promises and value their customers' trust. High Peak Projectors is not one of them, and I wholeheartedly advise against giving them a single cent of your hard-earned money.

AMAZING!! Amazing company and amazing product. I bought the mini projector after seeing it on tiktok and it literally changed my room! Now I can watch my shows laying down flat and pointing it at the ceiling or at any wall. It’s great that I can connect my laptop and watch Netflix with zero issues! A serious must buy, and their customer support is awesome. They’re so nice and gave me a free tripod! Honestly a 10/10 from me! 💝

Wish I could rate the service 0 Wish I could rate the service 0, quality is rubbish even with the upgrade product had clearly been used before arriving, was told there would be a free tripod but that didn't arrive and they just completely ignore you, not worth sending back cause of the time and cost but urge people to stay away from them.