Product is junk and return is impossible Product is junk , the scam is then to run down the clock in terms of the returns period of 15 days by just answering emails requesting the return info with pointless questions. You cannot send back until they give you an address and only way to get this is via their support email who never give it. It’s just a scam

Avoid! Impossible to cancel I made an impulse purchase which I immediately wanted to cancel. Per their cancellation policy, you have 5 minutes from the time of purchase to request a cancellation. However, this is not a process you can manage yourself. You have to send them an email requesting cancellation. They claim that the fulfilment process begins after 5 minutes from your purchase time. They have not responded to my cancellation request and it has been more than 24 hours. This is not acceptable. I wish I had researched this company on Trustpilot before even considering buying anything. If I could give it zero stars, I would.

Order 85778 from Switzerland on… Order 85778 from Switzerland on December 6th. Can’t get updates when i track it. Start to doubt the reliability of this company.. Still hope i get it for Christmas.. Update : recieved the projector on December, 23rd. Now waiting for the free tripod that was missing from my original order.

Doesn’t work like it should Thanks in advance for slamming me I guess. I got sucked in via ads on TikTok, and my fault for not searching harder for reviews. Same, no tripod sent. “Upgraded” to wireless option; could not navigate to setup WiFi- like using the remote it would not let me click across the menu bar, also the fan is really loud. The website doesn’t state that it ships directly from China, so when it was time to send back I would be responsible to pay $30 shipping. They know this is a scam and try to put you through the wringer, like having me hook it up again after I’ve already packed it up just to video the problem- IF I WANT THE 40% discount for not returning. I asked for the tripod to be sent. I’m hoping I can fix the issue myself and sell it.

Do not buy from this company Do not buy from this company. They falsely advertise on their website with the highest definition products, even though the product is completely different and is not as advertised. Demanded that I pay for postage and tracking when returning. This is money I will not get back and will cost almost as much the product cost itself. Also was supposed to be a free tripod with my order but it never came. Disgraceful customer service too, avoid buying from these scammers