KJ
GBI do not recommend this company Their returns policy says you can return items within 15 days without fees, but in reality they do not allow you to do this. You have to pay for the return which is the same price as the product so it’s not worth it. Generally an awful company to deal with. Customer service is rude, unhelpful and unprofessional, shouting via emails and getting emotional. No tracking numbers given, and no accurate confirmation of what was shipped. Takes ages to get a reply and they don’t answer direct questions. Purposely make the experience a pain so you give up. A lot of unnecessary stress and time wasted.
VM
GBAvoid! Impossible to cancel I made an impulse purchase which I immediately wanted to cancel. Per their cancellation policy, you have 5 minutes from the time of purchase to request a cancellation. However, this is not a process you can manage yourself. You have to send them an email requesting cancellation. They claim that the fulfilment process begins after 5 minutes from your purchase time. They have not responded to my cancellation request and it has been more than 24 hours. This is not acceptable. I wish I had researched this company on Trustpilot before even considering buying anything. If I could give it zero stars, I would.
Jacinta Adams
AUJust don’t… the quality is absolutely… Just don’t… the quality is absolutely terrible and you have to pay for the return postage .. they sent me the wrong colour and didn’t include any extras and quality.. you’d be better just watching on your phone honestly don’t bother
Sean
GBHigh Peak Projectors – A House of Deception Title: Beware: High Peak Projectors – A House of Deception High Peak Projectors presents itself as a beacon of quality, reliability, and customer satisfaction in the realm of projection technology. However, beneath its glossy facade lies a cesspool of deceit, false promises, and utter disregard for customer trust. My recent experience with this company has been nothing short of a nightmare, and I feel compelled to warn others against falling into the same trap. Let's start with their website – a meticulously crafted illusion designed to lure unsuspecting consumers into a web of lies. Every claim they make about their products, guarantees, and customer satisfaction is as substantial as a house of cards in a hurricane. Their product descriptions read like works of fiction, painting a picture of unparalleled excellence that simply doesn't exist in reality. Their guarantees? Nothing but empty words meant to placate wary buyers. I fell victim to their supposed "100% satisfaction guarantee," only to discover that it's nothing more than a cleverly-worded sham. When the projector I purchased turned out to be a malfunctioning piece of junk, getting a refund or even a replacement was akin to trying to extract water from a stone. High Peak Projectors conveniently vanished into thin air, leaving me high and dry with a worthless hunk of metal and plastic. And don't even get me started on their customer service – or lack thereof. Attempting to reach a representative was an exercise in futility, with emails disappearing into the void and phone calls met with perpetual hold music. It's as if they take pleasure in ignoring the pleas of disgruntled customers, content to let their dissatisfaction fester in the dark corners of cyberspace. In conclusion, I wouldn't wish the misfortune of dealing with High Peak Projectors on my worst enemy. Save yourself the headache, the heartache, and the empty bank account by steering clear of this deceitful company. There are plenty of reputable vendors out there who actually deliver on their promises and value their customers' trust. High Peak Projectors is not one of them, and I wholeheartedly advise against giving them a single cent of your hard-earned money.
Josh vath
GBAMAZING!! Amazing company and amazing product. I bought the mini projector after seeing it on tiktok and it literally changed my room! Now I can watch my shows laying down flat and pointing it at the ceiling or at any wall. It’s great that I can connect my laptop and watch Netflix with zero issues! A serious must buy, and their customer support is awesome. They’re so nice and gave me a free tripod! Honestly a 10/10 from me! 💝