crap crap. they never answered my email, said i could get a free tripod. never got it. as well as i upgraded to the max version, but the quality is crap. and i never got it compatible with my computer. stay away its scam

Doesn’t work like it should Thanks in advance for slamming me I guess. I got sucked in via ads on TikTok, and my fault for not searching harder for reviews. Same, no tripod sent. “Upgraded” to wireless option; could not navigate to setup WiFi- like using the remote it would not let me click across the menu bar, also the fan is really loud. The website doesn’t state that it ships directly from China, so when it was time to send back I would be responsible to pay $30 shipping. They know this is a scam and try to put you through the wringer, like having me hook it up again after I’ve already packed it up just to video the problem- IF I WANT THE 40% discount for not returning. I asked for the tripod to be sent. I’m hoping I can fix the issue myself and sell it.

Just don’t… the quality is absolutely… Just don’t… the quality is absolutely terrible and you have to pay for the return postage .. they sent me the wrong colour and didn’t include any extras and quality.. you’d be better just watching on your phone honestly don’t bother

Wish I could rate the service 0 Wish I could rate the service 0, quality is rubbish even with the upgrade product had clearly been used before arriving, was told there would be a free tripod but that didn't arrive and they just completely ignore you, not worth sending back cause of the time and cost but urge people to stay away from them.

Mini Projector refund So, I bought a mini projector on January 10th by mistake, I wanted to see what the shipping cost to Portugal would be, and I accidentally placed the order. After that, I contacted customer support to return the projector as soon as it arrived at my house, and I did, it arrived and I returned it to a warehouse in China, which was the address that Cassie, the assistant, gave me. The projector has been imported since February 15th in China and the tracking application says that the recipient has been notified. I have been regularly contacting High Peak customer support to get updates on my refund, but recently they stopped responding... Oh, and I also paid €22 to send the product to China as quickly as possible so that everything would go smoothly. as quickly as possible, but the truth is that I still don't see my money, which was initially supposed to be a gift for my girlfriend, it took me some time to save money to give her the gift, and now I'm still without the money.