There was some confusion about my order… There was some confusion about my order but it was straightened out satisfactory! Customer service was done through emails very quickly! My order was perfect and am very happy with my purchase and their service!

We ordered the cookbook for a Christmas… We ordered the cookbook for a Christmas present on 11/20/23. It is now 12/18/23 and still no cookbook. Customer service on the phone was useless. The tracking nos. supplied with the shipping confirmation received on 12/14/23 email state that no label has been created. Really not pleased.

Glad I ordered! Delivery of product was prompt, well packaged and smooth. Will order again from Milk Street. Product looks great and as advertised.

wow cannot believe chrs kimball is in… wow cannot believe chrs kimball is in charge of this awful marketing comany bought a knife ..hated the feel..but not allowed to return gave to a charity kitchen the prices are always changing..and if you get a discount they will amp up the shipping charge ..BEWARE the products are not up to par..believe me..pay more or equal somewhere else// again sad chis is involved in this marketing low lifeQ!

Received items I ordered Received items I ordered. Experience would have been better with an easier customer tracking system. Also wish there would be a customer service phone number vs. email that just sends you a blanket reply.