Kate
GBMilk street kitchin-tan knife falling apart Received a Kitchin-tan knife for a gift last December and the handle is cracking and falling apart by September. When contacted, Milk street said "sorry you bought it too long ago for us to help, good luck" Buyer beware they don't stand behind their products.
Mel Romero
GBOrdered two knives a Santoku and a… Ordered two knives a Santoku and a Nakiri. Really wanted the NAKIRI but that one did not arrive. Have tried repeatedly to contact them the only way possible via email with no response. Horrible customer service. Milk Street is a rip off! Save your money and go elsewhere and before you order anything online make sure the company has a reputable customer service that you can actually reach!
Holly
GBI loved this magazine when I used to… I loved this magazine when I used to receive it several years ago. I have long since cancelled my subscription and haven't received the magazine in several years. Recently out of nowhere there was an unauthorized and random $50 charge from Milk Street Magazine on my credit card. I emailed Milk Street Magazine customer service and received no response. SHADY. Thank goodness for my credit card's buyer protection. I highly recommend NOT giving this company your personal information.
WZ
GBLove the knives! I LOVE my Nakiri and the new kitchen-kiji. I admit, I put off ordering for a while, I just couldn't bring myself to pay for shipping. Well! I'm sorry I waited so long. Entirely worth it! Don't punish yourself longer than you have to. If you've been looking at the knives for a while, just order them. Truly great!
Kathy
GBGreat customer service Great customer service. When they became aware that my product had not been delivered, they re-sent it immediately