My orders are always great My orders are always great. I am always happy with the high quality items I receive and the sales are terrific. I love trying all the newly products introduced regularly on the Milk Street site that I have never tried before to improve the results of my cooking and I really like the videos on the pages of the products to help me better understand all about how to use that product. Thanks Milk Street!

Received items I ordered Received items I ordered. Experience would have been better with an easier customer tracking system. Also wish there would be a customer service phone number vs. email that just sends you a blanket reply.

wow cannot believe chrs kimball is in… wow cannot believe chrs kimball is in charge of this awful marketing comany bought a knife ..hated the feel..but not allowed to return gave to a charity kitchen the prices are always changing..and if you get a discount they will amp up the shipping charge ..BEWARE the products are not up to par..believe me..pay more or equal somewhere else// again sad chis is involved in this marketing low lifeQ!

Great customer service Great customer service. When they became aware that my product had not been delivered, they re-sent it immediately

Ordered two knives a Santoku and a… Ordered two knives a Santoku and a Nakiri. Really wanted the NAKIRI but that one did not arrive. Have tried repeatedly to contact them the only way possible via email with no response. Horrible customer service. Milk Street is a rip off! Save your money and go elsewhere and before you order anything online make sure the company has a reputable customer service that you can actually reach!