wow cannot believe chrs kimball is in… wow cannot believe chrs kimball is in charge of this awful marketing comany bought a knife ..hated the feel..but not allowed to return gave to a charity kitchen the prices are always changing..and if you get a discount they will amp up the shipping charge ..BEWARE the products are not up to par..believe me..pay more or equal somewhere else// again sad chis is involved in this marketing low lifeQ!

We ordered the cookbook for a Christmas… We ordered the cookbook for a Christmas present on 11/20/23. It is now 12/18/23 and still no cookbook. Customer service on the phone was useless. The tracking nos. supplied with the shipping confirmation received on 12/14/23 email state that no label has been created. Really not pleased.

Ordered two knives a Santoku and a… Ordered two knives a Santoku and a Nakiri. Really wanted the NAKIRI but that one did not arrive. Have tried repeatedly to contact them the only way possible via email with no response. Horrible customer service. Milk Street is a rip off! Save your money and go elsewhere and before you order anything online make sure the company has a reputable customer service that you can actually reach!

They only accept returns for damaged… They only accept returns for damaged goods. DO NOT BUY ANYTHING FROM THEM unless you know you will not return it. What a scam!!!!

Shop elsewhere -Deceptive marketing and poor quality Deceptive marketing and poor quality products. I purchased two of their knives after a good online review that referred to them as German Steel and Japanese and found them to be of poor quality and Chinese made. No where on their website or the packaging do they show the manufacturing origin. Terrible Customer service and overpriced. Go somewhere else