A different kind of grocery shopping experience I’ve gotten several different pantry items from the very unusual goods that you usually don’t find at the supermarket. All have been excellent and I will try new items from them

Received items I ordered Received items I ordered. Experience would have been better with an easier customer tracking system. Also wish there would be a customer service phone number vs. email that just sends you a blanket reply.

Christopher Kimball, essayist Christopher, you used to write the most wonderful essays! I hope you find a way to write new ones or publish a compilation in one of your cookbooks featuring your global insight into culinary practices around the world. Congratulations on the success of Milk Street.

It's Buyer Beware from the Milk Street store. I have purchased a number of items from the Milk Street Store all of which were satisfactory. I recently purchased a non-slip mat for a cutting board. Well it does slip-- a lot. A dampened kitchen towel is far superior. I contacted customer service. I was informed that all sales are final unless a product arrives damaged. Basically it's a buyer beware business model. Not what one would expect from a premium webstore.

Ordered two knives a Santoku and a… Ordered two knives a Santoku and a Nakiri. Really wanted the NAKIRI but that one did not arrive. Have tried repeatedly to contact them the only way possible via email with no response. Horrible customer service. Milk Street is a rip off! Save your money and go elsewhere and before you order anything online make sure the company has a reputable customer service that you can actually reach!