Unbelievable! I've been using this company for over 3 years now. Not only do they have excellent customer service but other companies should find out who they use to train their employees. I have never dealt with a company whose employees are EXCELLENT at their job. Every positive adjective could be used to describe these people. Happy, Nice, Sweet. Friendly, Helpful, Courteous, Kind, Professional, Knowledgeable and Timely. I will continue to use this company over and over again. They treat you like Family. And send samples of their products for me to try and don't charge me.

I have ordianry expericece with HDIS I have ordianry expericece with HDIS. I've used this company before and they almst provide good service. They had an appropiate selection of products, but some of the prices seemed a bit higer then they should be. Recently got a reply to a message quite quickly after sending it. However, it does take them extremly long to ship the orders. I'm glas it wasn't urgent, or else I wouldn't even reicve it in time. Could be alot better with customer service, as half of the time the person I talked to sounded quite annyoed. All in all, HDIS is almsot a good company.

I love HDIS I love HDIS. I felt like I had reunited with them. Because I had used them many years ago. Stopped using them for a while, and now have reunited with them again. Because of not wanting to feel embarrassed, or ashamed in the grocery store anymore. For having feminine hygiene pads in my cart. My second order with them is on its way, and I can’t be more happier. Being on their personalized delivery plan is a godsend. I still have stuff left over from the first order. So, I haven’t completely run out yet.

I have been using this company for a… I have been using this company for a long time, however, the last year things have gone downhill. It seems like every month or every few months their product line changes and we are randomly sent a different brand of diapers. Every time this happens the quality of the diapers gets worse. I have tried both of the diapers they offer in my son's size and they are horrible. My son wakes up every morning soaked in urine. Every morning I have to clean him up before school because he is soaked. The underpads do nothing to protect the bedding and I have to wash his bedding daily. I'm ready to look for a new company that offers better brands of diapers, this is ridiculous.

Customer service is rude and refuses to help. Customer service is extremely rude and refuses to send my son's order. All we told them was he needed small instead of extra small. For a month it's been back and forth between HDIS and our Doctor with HDIS refusing to process anything or help us smooth the process out. Meanwhile we are about to have to use towels as my son is running put of diaper and noone locally can supply them and HDIS doesn't care