Super customer service. I used HDIS for my mother's supplies in her final years. The delivery service was a great help to me, and they had the various supplies that I needed. Any time that I needed help with my order, or had questions about the products, the representatives were unfailing polite. I now have a job that has me often interfacing with customers on the phone. I often think of the HDIS representatives and try to use their kind and helpful service as a role model in my own work.

Call Customer Service to Stop Auto Ship If you decide to stop auto ship orders CALL CUSTOMER SERVICE. I found out the hard way removing your auto ship and credit card information from your account does absolutely nothing. You will will be shipped and billed for product. They will, very politely, advise you to refuse shipment, or call customer service to schedule a pick up and then you can wait for a credit to your bank card. As for my choice to return, when I was told the auto ship and credit card information was still showing on their end the trust that a credit would be applied was simply not there. I chose to keep the product.

Geepers! Geepers!! Sad to see so many negative reviews…I am certain that supply chains have recently disrupted what is normal. Have used HDIS happily for over 30 years. We are a 2 generation family…first my mom…now me, aged 87. It was/is comforting to rely on HDIS. Mom and I were home bound many years. Although there is a super Walmart 3miles from here, home delivery makes sense. I have lots of storage space so I order for 6 months. Never, in all that time, have I experienced anything than friendly, rapid, professional service. The products are top quality. Those of you who have had problems, please give them a second chance. PS At ST. Francis Hospital, Hartford CT, I was given stretchable, disposable mesh pants. They are incredibly functional. Wish I could order them from you.

Super fast delivery Super fast delivery. Products are the best with a wide variety of choices and prices. . Always money back guarantee, I've never had to return anything. Samples are always available if in doubt. I'll definitely continue to order from HDIS

Pleased customer review HDIS carries a broad selection of products including what we need. Ordering is easy with product descriptions accurate. Shipment is prompt. Prices are reasonable. We're very satisfied working with HDIS.