Great Customer Service My first experience with your Customer Service people was wonderful! All my questions were answered clearly and with genuine concern. She was even humorous... so nice these days!

I have ordianry expericece with HDIS I have ordianry expericece with HDIS. I've used this company before and they almst provide good service. They had an appropiate selection of products, but some of the prices seemed a bit higer then they should be. Recently got a reply to a message quite quickly after sending it. However, it does take them extremly long to ship the orders. I'm glas it wasn't urgent, or else I wouldn't even reicve it in time. Could be alot better with customer service, as half of the time the person I talked to sounded quite annyoed. All in all, HDIS is almsot a good company.

I have been using this company for a… I have been using this company for a long time, however, the last year things have gone downhill. It seems like every month or every few months their product line changes and we are randomly sent a different brand of diapers. Every time this happens the quality of the diapers gets worse. I have tried both of the diapers they offer in my son's size and they are horrible. My son wakes up every morning soaked in urine. Every morning I have to clean him up before school because he is soaked. The underpads do nothing to protect the bedding and I have to wash his bedding daily. I'm ready to look for a new company that offers better brands of diapers, this is ridiculous.

Unbelievable! I've been using this company for over 3 years now. Not only do they have excellent customer service but other companies should find out who they use to train their employees. I have never dealt with a company whose employees are EXCELLENT at their job. Every positive adjective could be used to describe these people. Happy, Nice, Sweet. Friendly, Helpful, Courteous, Kind, Professional, Knowledgeable and Timely. I will continue to use this company over and over again. They treat you like Family. And send samples of their products for me to try and don't charge me.

Best service, fastest shipping! Your company always has great service—your order arrived so fast it beat other orders with other companies that were done sooner. I always recommend you to others. We found you years ago while taking care of my parents. I have to use a product with no dyes, and you are the most reliable source. Hope you are doing well during this health crisis. Thanks again!