William K.
GBSo far it has been a great experience… So far it has been a great experience with KidPass. Custumer service is excellent and my child has been able to explore many activities we didn't even know were around the corner of our home. Love the variety of classes because my daughter can try new things all the time and not get bored. Music and open play are her favorites!
Julie P.
GBI really enjoy the flexibility and… I really enjoy the flexibility and value of Kidpass! Love exploring different classes around the city and love their free online classes and other special perks.
LB
GBAVOID Kidpass altogether! Highly dissatisfied. Not only are their teachers and activities not vetted before the classes are offered (I'm referring to quality, not trustworthiness), but what REALLY stinks is their rebill and subscription policy. I tried cancelling BEFORE I was rebilled and they wouldn't let me!! Nor did I receive a 3 day notice, period. I'm considering taking it up with my bank, honestly. We also had two adverse events with a couple of classes that we virtually attended. For the first one, the instructor never showed and Kidpass let everyone stay on the Zoom call for over TWENTY minutes, saying it would be just a few more minutes until the instructor would show up. Nope. Another class was lackluster at best and I can't believe I wasted 2 credits on it. I reviewed that class too, and didn't receive any comments on my feedback for either. They clearly don't care, and you know what? AVOID Kidpass at all costs. Very unprofessional and not recommended, questionable rebill methods. It's our kids that suffer the most. During this unprecedented times, it's unconscionable how a company can operate like this. TOTAL ripoff for the quality that you get. I'd recommend checking out the actual websites of some of their "teachers" and "activities" before you commit to anything. Not worth it on Kidpass, I can't say that enough. Get it together, Kidpass.
Customer
GBAvoid KidPass, No show teachers, automatically charge even though i cancelled. I could almost never log in. Tried to cancel and they kep charging me. When i did login, teachers often failed to show. Other reviews say the project just fell apart. Avoid it.
christine
GBThe worst The worst! They have no idea what they are doing. At first, I think they had a good concept, so I joined as a teacher, however, they have fallen apart completely. They are only sales-driven, and offer zero support. I would in no way be exaggerating to say that over the last several months, I have attempted a grand total of nearly 40 times to solicit a response from them. They do not answer, never reply. They ignore you. I have not been paid, and they don't care. Be very wary!