A Purring Customer Hello - I've never ordered anything online for my pets until my Vet ran out of what I needed and I was forced to look for an online Pet Pharmacy that would fill the prescription. I am glad I chose Vet RX Direct - they were responsive from the moment I contacted them - substantially less expensive than what I was paying my Vet for the meds - and best of all...they included a small bag of Cat Treats which arrived with my order. My Kitties thank you for that nice and delicious touch!

WAITING FOR MIRACLE RESULTS MY DOG IS ALMOST SEVEN YEARS OLD, HE WAS DIAGNOSED WITH DIABETESE LAST FEBRUARY, SINCE THEN HE IS ON INSULIN TWICE A DAY, HE ALSO DEVELOPED CATARACT IN BOTH EYES. I WAS TOLD BY MT VET THAT OTHER PET OWNERS TRIED THIS CAPSULE. HE FINISHED ONE BOTTLE, AND THIS IS HIS SECOND BOTTLE, I AM PRAYING FOR RESULTS OF IMPROVEMENT FOR HIS EYESIGHT

Poor Delivery Response Time Although the staff responds to your phone call or email immediately, I have had many, many, many problems with delivery time in getting medication!! Vetrx Direct either has repeatedly blamed my vet's office for not getting back to them with a prescription (not the case) or the post office for losing the medication, and they still make me wait a full 8 days to send out a new package (when it's obviously stuck somewhere in transit), so that my pet ends up waiting 9 days for vital meds. Ridiculous!! I don't recommend Vetrx Direct!!

Kudos to Farrell! I would like to send kudos to Customer Service rep Farrell. I spoke with her over a product that was not a fit for our furry kids. She helped facilitate and quickly rectify a miscommunication that occurred as well. She was professional and proactive and friendly- every thing a customer needs to hear and experience when going through a problem with a purchase. I hope if you have to call for anything you reach Farrell - she will see you through a resolution. Thank you Farrell for your help. We truly appreciate you!

Difficult to Work With Eventually got our pet's medication but they make it as annoying and painful as possible. Even LIED and said my Vet's office refused to verify the Rx. THEN, they will SPAM you endlessly with surveys and BS that you didn't sign up for. Good Luck getting them to stop. A REALLY super annoying company.