VETRXDIRCT: Advertised one price, sells for increased price I've addressed this issue with them previously but they don't listen and the manager doesn't call back. They list product price at lower prices, when put into shopping cart, the price increases by over $5. I just tried to talk to the person on the phone at customer service about it and she said I could either buy the product or sue them. Hmmm...I wonder if her manager cares that her employee is putting that 'out there'. I wonder if that is what it will take to make them correct this misleading advertising?

Difficult to Work With Eventually got our pet's medication but they make it as annoying and painful as possible. Even LIED and said my Vet's office refused to verify the Rx. THEN, they will SPAM you endlessly with surveys and BS that you didn't sign up for. Good Luck getting them to stop. A REALLY super annoying company.

I made an order a week ago for my cat I made an order a week ago for my cat, and when I check online for my order status it tells me "Waiting for veterinary approval". When I call customer service I get a message saying that I called during peak hours, and then it hangs up. With Chewy.com it usually took prescription medication a maximum of 3-4 days to get to me. VetRxDirect is a horrible place.

No Problems at all I had no problems with VetRXDirect. They called my vet for my cat’s RX and shipped it right away. I had the medicine within a few days. I was impressed and very happy with them. I would use them again. Thank you!

VetRxDirect is the best Online pharmacy… VetRxDirect is the best Online pharmacy I've ever used in 30 years of having pets. They're better than any human or other non human pharmacy. Prescriptions are received very quickly. Great customer service and you usually receive a little gift with every order. When I first started ordering from them I believe they were a family owned company. Although they're huge now, the service is still the same whether family owned or not.