Rude, unhelpful customer service The meals were ok but no real flavor just bland. Customer service however was horrible! While on hold they tell you (over and over) how their friendly helpful customer service staff will resolve any issues you're having but the condescending girl who took my call was neither. She was curt and rude and said things like "maybe you should read the terms again" and "if you ever use another meal company pay attention to the terms". I use multiple meal delivery services and have never had anyone be rude when I've called.

I've had quite mundane experiences… I've had quite mundane experiences dealing with BistroMD. On the whole, it was rather mediocore. Nothing to be extremely pleased or disappointed about. Delivery times are a bit all over the place, although usually it wasn't an extreemely hazardous wait. Product selection is modest and generally on-par for similar companys. Prices are a bit above average, but the quality of the item that I got made it worth it. Interaction with staff was jus ok. I wouldn't say it was terrible, but it wasn't anything to write home about either. All in all, an ordinairy encounter with BistroMD.

I spoke with Emily I spoke with Emily this morning. She was helpful in all the ways a customer wants. Congratulations Bistro MD for a quality person like her helping your customers. In addition, if you’re eating the Bistro MD meals, then you know my praise for the food you get. If not I HIGHLY recommend to anyone reading this post, and on the fence to try them out. Bistro MD is the leader on good portions of delicious food I have received, online. Be the next lucky customer to eat with all the care that this company offers to you. Thanks for reading my post.

BistroMD: Meals and Customer Service 10/10 I use, and have used, a myriad of meal programs. BistroMD is the stand out as best variety and best quality of food, and even more of a standout with customer service. I travel extensively and need to change/delay/edit/cancel orders all the time. I last spoke with Alicia, who refunded an order getting ready to ship, changed my plan and helped with planning. 10/10 recommend BistroMD

FedEX delivered late - BistroMD fixed the problem immediately Sometimes a situation happens that’s out of someone’s control. It’s not that it happens, it’s how the situation is rectified that matters most. Todd from BistroMD was fantastic in helping me get a new order sent out immediately. His help was much appreciated, but the way he handled the situation by gathering information & helping in such a professional & friendly manner was exceptional.