BistroMD: Meals and Customer Service 10/10 I use, and have used, a myriad of meal programs. BistroMD is the stand out as best variety and best quality of food, and even more of a standout with customer service. I travel extensively and need to change/delay/edit/cancel orders all the time. I last spoke with Alicia, who refunded an order getting ready to ship, changed my plan and helped with planning. 10/10 recommend BistroMD

Good food service lacking Food is delicious, plan is easy to follow. Warning: meals a very protein heavy, so be sure to check with your own physician before starting. Customer service is very lacking, emails go unanswered. Website is problematic, for example I was unable to complete my cancellation online after completing an online form. Had to call in a few times and was on hold for 8-9 minutes each time.

Diabetic meals found here seem to treat diabetes well (not a medical claim) I took the diabetic meal plan had my brother eat it. His fasting blood sugars are always high. Twice in a row when he had the meal for dinner he literally had normal glucose readings (80s-90s) the next morning. It seems that the diabetic meals are very well formulated that they can treat diabetes in someone who has uncontrolled diabetes for over 20 years. This is not a medical claim. This is an observation. It may seem expensive to buy delivered meals like this, but when you consider all parts of the equation (time, buying the food, gas money, cooking, etc)...it's actually worth it.

I've had quite mundane experiences… I've had quite mundane experiences dealing with BistroMD. On the whole, it was rather mediocore. Nothing to be extremely pleased or disappointed about. Delivery times are a bit all over the place, although usually it wasn't an extreemely hazardous wait. Product selection is modest and generally on-par for similar companys. Prices are a bit above average, but the quality of the item that I got made it worth it. Interaction with staff was jus ok. I wouldn't say it was terrible, but it wasn't anything to write home about either. All in all, an ordinairy encounter with BistroMD.

I got this for my dad I got this for my dad, 85yo, who was finally serious about following a low sodium diet. He was in the hospital twice in one month for congestive heart failure. He had to change the way he was eating if he wants to live. He and my mom both have diabetes also and find it hard to stand for long periods to cook. They relied heavily on prepared food and eating out. They have had this delivered for about two months now and love the food. The variety and the ease of just popping it in the microwave has been amazing. Both have lost weight have reduced swelling in their legs and feet better sugar readings and are just doing better in their health. The customer service has been great Emily and another gentleman I spoke with were very helpful. They even arranged for my aunts and uncles to pay for a few deliveries for a Christmas gift. Over all this company has exceeded my expectations on every front.