Exceptional Customer Service I feel the need to mention my exceptional experience with Bistro MD Customer Service phone line. Twice I made calls for help on different questions I had. I was truly impressed by the courteous, knowledgable and professional service I received from the two agents that helped me. Good service deserves acknowledgment.

Don't Watse Your Money I ordered the diabetic plan and the food was awful! The eggs were watery, the sauces were bland and the meats were chewy.

Don't expect miracles Of course it is convenient to have meals prepared and ready to heat & eat. I had no problems with delivery, and even when I substituted a couple of meals I got what I'd asked for. The quality of ingredients is pretty high, for example the meat is the real thing, not glorified lunch meat. Freezing, thawing, heating takes away from the appearance and flavor of the food quite a bit. I can also say that there ended up being more meals that I didn't like than meals that I did like. I think a lot of the seasoning of certain dishes was not to my taste. Portion size would have been adequate if the food was more satisfying. I would not bother to add the extra snacks either, as most were just not that good.

This food is disgusting!! This food is disgusting!!! I contacted them on their website to cancel the subscription because the food is soo gross, but they sent out this nasty food to me anyway- they would not accept this food back and refused to give me a refund - now I am stuck with 2 weeks or more of horrible food that I probably can’t even give away!!! They do not give a guarantee on their food and that is the reason why!!! :/

The food quality has gone down… The food quality has gone down significantly. Vegetables have come burnt several times and the food is extremely watery. They would not uphold their guarantee online either when I called to address this issue. These meals are akin to frozen dinners you can buy for about 3 dollars in store, full of cholesterol and salt with poor quality and taste. Outrageous to pay 220 dollars for this, there are plenty other options out their for less that are made considerably more fresh.