I got this for my dad I got this for my dad, 85yo, who was finally serious about following a low sodium diet. He was in the hospital twice in one month for congestive heart failure. He had to change the way he was eating if he wants to live. He and my mom both have diabetes also and find it hard to stand for long periods to cook. They relied heavily on prepared food and eating out. They have had this delivered for about two months now and love the food. The variety and the ease of just popping it in the microwave has been amazing. Both have lost weight have reduced swelling in their legs and feet better sugar readings and are just doing better in their health. The customer service has been great Emily and another gentleman I spoke with were very helpful. They even arranged for my aunts and uncles to pay for a few deliveries for a Christmas gift. Over all this company has exceeded my expectations on every front.

Emily is Great!! Emily in particular is always very friendly and helpful. The food tastes great too. The FedEx office occasionally delivers a day late but when we call it in Emily remembers us and takes care of it right away in a very professional and friendly way.

Rude, unhelpful customer service The meals were ok but no real flavor just bland. Customer service however was horrible! While on hold they tell you (over and over) how their friendly helpful customer service staff will resolve any issues you're having but the condescending girl who took my call was neither. She was curt and rude and said things like "maybe you should read the terms again" and "if you ever use another meal company pay attention to the terms". I use multiple meal delivery services and have never had anyone be rude when I've called.

Great food and Great Customer service! I have been using BistroMD for several months now and it's great! Not only are the meals superb and healthy but their customer service is 10 out of 10! I have called now twice (to change my delivery dates etc) and both times Morgan has taken care of me like family! Once, when Fedex did not deliver my meals, she was quick to send the refund as well. I could not imagine a company that has a better service and a better attitude!

FedEX delivered late - BistroMD fixed the problem immediately Sometimes a situation happens that’s out of someone’s control. It’s not that it happens, it’s how the situation is rectified that matters most. Todd from BistroMD was fantastic in helping me get a new order sent out immediately. His help was much appreciated, but the way he handled the situation by gathering information & helping in such a professional & friendly manner was exceptional.