Awful food and even worse customer service Awful food and even worse customer service. Ordered their keto program for a week - every single meal had at least 40g of carbs. I reached to CS and their response was basically “too bad”. I figured I will try to eat what I can, but the meals are practically inedible - chewy tough meat smothered in sauce and bland, overcooked veggies. Shame on you, Bistro MD for not standing behind your products and taking advantage of people in these tough times.

Good food service lacking Food is delicious, plan is easy to follow. Warning: meals a very protein heavy, so be sure to check with your own physician before starting. Customer service is very lacking, emails go unanswered. Website is problematic, for example I was unable to complete my cancellation online after completing an online form. Had to call in a few times and was on hold for 8-9 minutes each time.

I spoke with Emily I spoke with Emily this morning. She was helpful in all the ways a customer wants. Congratulations Bistro MD for a quality person like her helping your customers. In addition, if you’re eating the Bistro MD meals, then you know my praise for the food you get. If not I HIGHLY recommend to anyone reading this post, and on the fence to try them out. Bistro MD is the leader on good portions of delicious food I have received, online. Be the next lucky customer to eat with all the care that this company offers to you. Thanks for reading my post.

Don't Watse Your Money I ordered the diabetic plan and the food was awful! The eggs were watery, the sauces were bland and the meats were chewy.

Emily is Great!! Emily in particular is always very friendly and helpful. The food tastes great too. The FedEx office occasionally delivers a day late but when we call it in Emily remembers us and takes care of it right away in a very professional and friendly way.