Best customer service I’ve ever… Best customer service I’ve ever received. Hands down. I can’t express the level of gratitude I have. Somehow my order didn’t ship. I waited a couple of weeks before I contacted customer service. I didn’t think much of it but something went wrong with my order. They refunded my money and shipped out my order for free. The communication was amazing and the generosity was unexpected. That made my week!

Great customer service keeps me coming back... BB.COM has always been a great place to order supplements, clothing and look for advice on training. Perhaps not the cheapest but they have great sales and quick shipping. One area where they excel is with customer service. If there is ever an order issue they are quick to respond and equally quick to resolve. Whether it is damaged packaging, something that is out of stock or missed in an order. Things are always resolved, usually in minutes. My latest experience was no exception. Within 5 minutes of submitting my question via their online chat, Mighty Millie was emailing me with status and confirmation on resolution. Great customer service keeps me coming back.

Very bad, don't try it. Very bad customer service, prices are not clear, they don't pay the duty fees, they didn't even mention that on their website like other websites which write "price + taxes". For more than one month now and still didn't get my order. I'm using the website since 2016 and made many orders without any problems in the past, but now after corona they are more than bad, it will be the last time ordering from this website. Don't try it and waste your time and money.

Best Customer Service Reps in The Game!! I am a big fan of Bodybuilding.com and I love the creative way in which they advertise a promotion on their website that a particular supplement I am using is having a massive discount!!! Totally awesome when they do that! This company truly cares about it's customers and yes, they have among the very best in the CSR Game for sure! I have experienced time and time again how willing their Customer Service strives to accommodate the customer in the best way! Thank you, Bodybuilding.com for caring about those of us who are seeking to transform their lives! We LOVE YOU!!

I signed up for a year on March 23rd… Update: The website was finally fixed and i was able to sign on today April 19th. I signed up for a year on March 23rd and attempted to sign on April 1st , unable to sign on . When i try to online chat , its just a generic virtual bot , not helpful ! You leave your msg and email thrn eventually you get an automated email back . It is now April 8th snd still unable to use . The company email stated having password sign in technical issues and will come back better than ever . I will give them one more week to straighten their web page or .I will contact my credit card company and have charges reversed !