BodyBuilding.com - great support from Mighty Millie I had great help from Mighty Millie in BB.com support, first in getting a prompt refund for something I had ordered that was out-of-stock, and then later with a problem with a web order that was not properly crediting my shipping cost. Millie resolved both issues for me quickly and satisfactorily.

Great customer service by Mighty Millie! I had ordered a JYM Supplement Science Pro JYM Protein Powder (flavor: Tahitian Vanilla Bean) on May 13, when the site said it was in stock. On May 25, my order was still pending. I wrote to « Mighty Millie » of the BB.com Customer Service to explain the situation and that I was running short of protein. She told me to choose between the flavors still in stock on the site and sent me a FREE tube of Vanilla Peanut Butter Swirl flavor (which I love, by the way). I received the tube in only 2 days (and I'm in Canada) and I will received my original order when it will be in stock. Thank you Mighty Millie, amazing customer service!

No deliveries no refunds No deliveries no refunds. Ordered 2 jym whey costing over 100£. Nothing arrived and i was told customs had some problems so it has been returned(this was on fedex site) asked for refund but there is no customer service to talk to. Only a virtual assistant who will go in loops and loops only taking your email most of the time uk order number aren’t even found on their website. Thankfully I opened a case against them on paypal and they haven’t even responded to them yet ITS BEEN 2 MONTHS!

Customer service rep Champion Chris VERY helpful The warehouse forgot to attach a bill of lading with my order so I was charged tax again at customs. Needless to say, I was pretty frustrated. Customer service rep Champion Chris was communicative and helped me through the process including getting me reimbursed. He turned what was a sour experience with BB.com into a great one.

After numerous attempts to figure out… After numerous attempts to figure out why my products wouldn’t ship and dealing with two previous employees, I finally got my products shipped after 2 and a half weeks. “Gainz” Garrett was the only person who seemed to understand what he was doing and got everything figured out. Unfortunately after my experiences previously, a product came damaged which was extremely frustrating. I happened to deal with Garrett again and he sent a new product out right away. It’s been a pleasure dealing with him, despite my disappointment in the company.