Jay F
GBCustomer service rep Champion Chris VERY helpful The warehouse forgot to attach a bill of lading with my order so I was charged tax again at customs. Needless to say, I was pretty frustrated. Customer service rep Champion Chris was communicative and helped me through the process including getting me reimbursed. He turned what was a sour experience with BB.com into a great one.
Scott McIntyre
GBBodyBuilding.com - great support from Mighty Millie I had great help from Mighty Millie in BB.com support, first in getting a prompt refund for something I had ordered that was out-of-stock, and then later with a problem with a web order that was not properly crediting my shipping cost. Millie resolved both issues for me quickly and satisfactorily.
Jesse Alvarez
GBReached out because I had no idea where… Reached out because I had no idea where my shipment was and "Mighty Millie" responded to my email very fast and gave me the information I need to track my shipment. I honestly was NOT expecting a response today let alone within 15 mins, that's UNHEARD of, so for that, thats a score of 100 out of 10!!!! Thank you Mighty Millie
Ady Turner
GBBodybuildinghere.com Bodybuildinghere.com - this company still owes me £450.00 They sent me wrong products. I returned the wrong products (signed return delivery) Bodybuildinghere.com say the received products. Still no refund - waiting since January 2023. Whole saga been going on since Aug 2022. Unbelievable
Rick
GBMighty Millie... the perfect example of great customer service! Mighty Millie, is a true example of great customer service! I was only contacting Millie for questions on how I could save a few dollars on a product. At first she gave me a polite answer and then when I we were done and I wasn’t able to save anymore, Millie went and sent me a $15 gift card to use on the site! Perfect example of great customer service!