Good dashboard, bad customer service I liked a lot the dashboard, I can also say the Mock were similar as difficulty compared to the Exam even if the questions were totally different. But what was very bad was the Customer Service. I got the books a lot in delay and also when I asked it was provided me a fake delivery date. It’s a pity because with a better Customer Service I would have given 5 star

Many Mistakes, Great User Interface Pros: I really like Kaplan's User Interface and the mix of quizzes, classes, and reading. I think the online classes led by Martin Stoynov are very helpful. I also appreciate the ability to email an instructor with questions. Cons: There are many, many errors in both the books and the quizzes. I have only submitted about 25% of these errors through the online "report an error" tool, and it worries me that there haven't been any user notices for the other errors I've noticed. I am not confident that the Kaplan curriculum is sufficiently mirroring the FRM official curriculum, based on the fact that the classes are 3 years old, and a number of the errors I have identified relate to the fact that an outdated curriculum was being cited or used. The instructors, apart from Martin, are ineffective and do not enhance my understanding of the material. We only go through calculator instructions in Martin's recorded class: Kaplan has not provided any calculator instructions for key FRM learning needs like bond pricing.

Good experience I used only Kaplan for the questions, and I really liked how you can customize quizzes on your own. I think that the concept with videos is good, but I didn’t use them as I find it hard to follow.

Flexible and focused CFA program Kaplan provides you a great program to start your CFA journey. It helps you get organised and focus on the most important topics.

Helpful I like the way Kaplan explains concepts and gives examples.