Still undecided to buy a second one The first thing I want to say is that delivery was prompt and professional. Regarding the bottle. I bought this for my brother as a present with an idea that if he found a benefit I would also purchase one for myself. I have been diagnosed with MS two years ago and I am always looking for things to help. My brother has been using it for the last near three weeks and he told me that he cannot say for certain if it is helping him feel better or not. The only benefit that he sees is that he is drinking more water, which cannot be a bad thing. However I have not purchased one as they are not a cheap investment for just a water bottle. I will ask him again in another few weeks and then make my mind up to purchase one or not. I truly hope he sees a benefit as I would love to get one and also see a benefit form my MS as from what Ionbottles say about their bottles it would be perfect as MS is a ìn inflammatory illness and reduces energy etc. So I really hope that he comes back and tells me yers go buy one.

This has been a horrible experience… This has been a horrible experience they are using cheap product and putting their name on them and calling them their own and lying when confronted about it. It’s a shame and worse off people actually work for them and carry their faulty claims and stand behind it…. Don’t get fooled from this so called brand of knockoff garbage.

I reached out with a concern I reached out with a concern after receiving my bottle and was promptly answered within less than 24 hours. After some further looking into my concern we seem to have fixed the seal from leaking. The team was very responsive and helpful and shipping was swift! Very pleased with the product and communication.

We can taste the difference in water , very easy to use Like every step of the way of customer service

Mixed feelings I brought two ion bottles, two different t shapes. One keeps water cold, amazing. The other one didn’t keep the temperature Both bottles within the space of 12 months have broken at the clasp used to open the bottle. Disappointed as they are higher end bottles so did not expect this It has put me off buying another one