Great customer service. I had a minor problem with a bottle and customer service replaced the bottle with a different model. They went to great lengths to ensure I got a perfect bottle and it was obvious that they cared about what they were selling, satisfied customers and the health benefits of this water. This is why we need small businesses in our world. Much appreciated.

We can taste the difference in water , very easy to use Like every step of the way of customer service

Rust particles started appearing at the… Rust particles started appearing at the bottom of the bottle. You can see under the membrane there is rust inside near the screws that hold the seal at the base to make the membrane waterproof. I reached out to the company via their texting service and have yet to receive any response. I have operated the bottle according to manufacturer guidelines and relieved pressure after each use.

Customer Service … I made my first purchase of a hydrogen water bottle based on what I learned thru research and reading of the benefits. I made additional purchases for family and friends! Then, I purchased the Pro Hydrogen Bottle mainly for the higher ppb! When I needed Customer Service on one of my purchases, they were quick to respond and they completely resolved the problem at hand without a moment of opposition! I can’t say enough about the Company, their Representatives, and the professionalism shown to me. Class Act!!!!

I had an electrical issue with my… I had an electrical issue with my bottle within 30 days of owning it. I send a message to them and I had a response in a few hours. A new bottle is being delivered to me with no hassle. I’m covering the freight and I think that’s fair. I didn’t know you can’t use any USB cable you wish. You must use the cable that ships with the bottle.