I had an electrical issue with my… I had an electrical issue with my bottle within 30 days of owning it. I send a message to them and I had a response in a few hours. A new bottle is being delivered to me with no hassle. I’m covering the freight and I think that’s fair. I didn’t know you can’t use any USB cable you wish. You must use the cable that ships with the bottle.

Fast and helpful service Fast and helpful service! Bottles working amazing. Definitely a lifestyle game changer! 10/10 worth the investment.

Still undecided to buy a second one The first thing I want to say is that delivery was prompt and professional. Regarding the bottle. I bought this for my brother as a present with an idea that if he found a benefit I would also purchase one for myself. I have been diagnosed with MS two years ago and I am always looking for things to help. My brother has been using it for the last near three weeks and he told me that he cannot say for certain if it is helping him feel better or not. The only benefit that he sees is that he is drinking more water, which cannot be a bad thing. However I have not purchased one as they are not a cheap investment for just a water bottle. I will ask him again in another few weeks and then make my mind up to purchase one or not. I truly hope he sees a benefit as I would love to get one and also see a benefit form my MS as from what Ionbottles say about their bottles it would be perfect as MS is a ìn inflammatory illness and reduces energy etc. So I really hope that he comes back and tells me yers go buy one.

Mixed feelings I brought two ion bottles, two different t shapes. One keeps water cold, amazing. The other one didn’t keep the temperature Both bottles within the space of 12 months have broken at the clasp used to open the bottle. Disappointed as they are higher end bottles so did not expect this It has put me off buying another one

Quality Products and Customer Service Very reliable company who stands behind their products. Customer service is top notch. I required a replacement bottle due to a slight defect. They were right on it and sent out the replacement the very next day. Absolutely recommend ionbottles and the people who stand behind their products.