Good books, mediocre customer service The books are fine, but customer service is very slow at answering questions or resolving issues. Courteous, but ponderous. Expect to wait a long time and even then not get a clean resolution. As an example, I've been waiting for them to process a refund for a couple weeks now, and their most recent message was an apology that they still can't get things working correctly on their end. May be simpler to buy their products on Amazon or other distributor instead.

Convenient Easy to use, and it was good to be able to download the various ebook formats in one place. I wish though there wasn't a time limit (due to various device issues, accidents, etc) on retrieving the books if you have paid for them, but I have no good or neat recommendation for handling this situation.

The TYPO3 Guidebook is excellent and… The TYPO3 Guidebook is excellent and the purchase took seconds. I've read many TYPO3 books over 15 years and that's the one giving the best overview of the product. It goes from general capacities up to install a beginning development and do it in a logical progression. Kudos.

An excellent source of knowledge An excellent source of knowledge! There is an exceptional selection of current topic software titles for me to choose from. The authors/editing are very good in their ability to convey complex subjects! I cannot say enough good about apress.com!

Not recomended I can´t recommend this shop because they don´t comunicate in case you have sent item back to shop, neither return money. I should make some other steps to get money back.