High quality books and great value subscription I have been buying books by Apress for many years now and the quality of the books is generally very good. I have subscribed to Apress Access for the past year which offers excellent value. My only criticism of this service is that it would be better if there was a dedicated reader provided as an app rather than it simply providing books in PDF or EPUB format. The website is ok but can be slow at times and the browsing and searching could be better but it does the job. Overall: good quality books and a subscription that is excellent value. Website could be better, hence the loss of a star.

Wide selection of technical titles I've been an Apress customer for almost ten years and have noticed how it has steadily gotten better with time. Apress Access, in particular, provides unprecedented access to digital e-books related to very specific programming-related topics. The company constantly pushes out relevant and updated material that keeps up with the times. One of the nicest features is that Apress gives user the option to download books in EPUB and PDF formats. Both support the majority of e-reading devices. Sadly, the company stopped supporting MOBI formats for Amazon devices a few years ago. That means customers have to perform an additional conversion step if they want to use devices that only read MOBI files.

The TYPO3 Guidebook is excellent and… The TYPO3 Guidebook is excellent and the purchase took seconds. I've read many TYPO3 books over 15 years and that's the one giving the best overview of the product. It goes from general capacities up to install a beginning development and do it in a logical progression. Kudos.

Highly Satisfied! Apress has a nice selection of computer-related books and they provide top-notch service to go with the sale transaction. I recently just ordered three titles in print format and received the print-on-demand books within roughly 2-3 weeks from the purchase date. I've been purchasing titles from Apress for over four years.

Worst support experience in recent memory Took 5 months to deliver my order - it was one of those 'print as needed' things so I knew it would be long. Apparently there was also an issue with the print once they. All that would be fine, but once they actually started to ship the replacements, they also tried to charge me for them. I sent out 20ish email to support, where different people answered in various confusing ways until it was finally resolved to be their mistake rather than mine. I definitely felt like none of the agents bothered to read the support history in the ticket at any point the 'help' I was getting was never what was needed, or they were making a point that had been established earlier. Will never order from here again knowing that in case of problems, you'll be SOL.