Worst support experience in recent memory Took 5 months to deliver my order - it was one of those 'print as needed' things so I knew it would be long. Apparently there was also an issue with the print once they. All that would be fine, but once they actually started to ship the replacements, they also tried to charge me for them. I sent out 20ish email to support, where different people answered in various confusing ways until it was finally resolved to be their mistake rather than mine. I definitely felt like none of the agents bothered to read the support history in the ticket at any point the 'help' I was getting was never what was needed, or they were making a point that had been established earlier. Will never order from here again knowing that in case of problems, you'll be SOL.

Wide selection of technical titles I've been an Apress customer for almost ten years and have noticed how it has steadily gotten better with time. Apress Access, in particular, provides unprecedented access to digital e-books related to very specific programming-related topics. The company constantly pushes out relevant and updated material that keeps up with the times. One of the nicest features is that Apress gives user the option to download books in EPUB and PDF formats. Both support the majority of e-reading devices. Sadly, the company stopped supporting MOBI formats for Amazon devices a few years ago. That means customers have to perform an additional conversion step if they want to use devices that only read MOBI files.

awesome books, service, occasional great discounts awesome books, no problems at purchases or viewing / searching items...and occasionall discounts help me to buy books even tough exchange rates for where i live makes it difficult. I love Apress

Excellent service Excellent service. Books are easy to select. Ordering process if flawless. Actually ordering a book means some waiting time because of environment conscious print-on-demand system. But this is perfectly OK. If you are in a hurry: aim for the e-books.

An excellent source of knowledge An excellent source of knowledge! There is an exceptional selection of current topic software titles for me to choose from. The authors/editing are very good in their ability to convey complex subjects! I cannot say enough good about apress.com!