customer
GBConvenient Easy to use, and it was good to be able to download the various ebook formats in one place. I wish though there wasn't a time limit (due to various device issues, accidents, etc) on retrieving the books if you have paid for them, but I have no good or neat recommendation for handling this situation.
Chad B.
GBA press has a broad library and a team… A press has a broad library and a team of author practitioners. Many books are published soon after a technology gets some mindshare. At $99 a year, the subscription is an EXCELLENT VALUE!
Jani
FIWorst support experience in recent memory Took 5 months to deliver my order - it was one of those 'print as needed' things so I knew it would be long. Apparently there was also an issue with the print once they. All that would be fine, but once they actually started to ship the replacements, they also tried to charge me for them. I sent out 20ish email to support, where different people answered in various confusing ways until it was finally resolved to be their mistake rather than mine. I definitely felt like none of the agents bothered to read the support history in the ticket at any point the 'help' I was getting was never what was needed, or they were making a point that had been established earlier. Will never order from here again knowing that in case of problems, you'll be SOL.
Kevin
GBSomething not quite right I've purchased books from a lot of sites, and many times from APress, but there was a book that I had in my cart, and every time I tried to buy it it said I couldn't, no explanation, it was in my cart, but then bounced out at the point where I wanted to complete the purchase. I managed to buy another book, so it wasn't the site having issues (broadly).
customer
GBA Trustworthy and Professional Company Some of the books were print-on-demand, so I expected a slower than average delivery. This was not the case though, Apress's turnaround time is amazing. Their selection of Common Lisp books is unmatched, great company.