customer
GBA Trustworthy and Professional Company Some of the books were print-on-demand, so I expected a slower than average delivery. This was not the case though, Apress's turnaround time is amazing. Their selection of Common Lisp books is unmatched, great company.
customer B
GBGood books, mediocre customer service The books are fine, but customer service is very slow at answering questions or resolving issues. Courteous, but ponderous. Expect to wait a long time and even then not get a clean resolution. As an example, I've been waiting for them to process a refund for a couple weeks now, and their most recent message was an apology that they still can't get things working correctly on their end. May be simpler to buy their products on Amazon or other distributor instead.
Chad B.
GBA press has a broad library and a team… A press has a broad library and a team of author practitioners. Many books are published soon after a technology gets some mindshare. At $99 a year, the subscription is an EXCELLENT VALUE!
TWebby
GBPretty Good Site and Products, but Could be Better Pretty Good Site and Products, but Could be Better. For the most part, I'm fairly happy with Apress! They have pretty good coverage for most of the tech topics I'm interested in, and even a couple of authors whose books I buy as a given, every year. I would love to see some deep dives into topics like real-word redux, and full-stack JavaScript and DevOps projects with non-trivial examples that are not just regurgitations of online documentation.
salimp
TRawesome books, service, occasional great discounts awesome books, no problems at purchases or viewing / searching items...and occasionall discounts help me to buy books even tough exchange rates for where i live makes it difficult. I love Apress