Good books, mediocre customer service The books are fine, but customer service is very slow at answering questions or resolving issues. Courteous, but ponderous. Expect to wait a long time and even then not get a clean resolution. As an example, I've been waiting for them to process a refund for a couple weeks now, and their most recent message was an apology that they still can't get things working correctly on their end. May be simpler to buy their products on Amazon or other distributor instead.

Excellent service Excellent service. Books are easy to select. Ordering process if flawless. Actually ordering a book means some waiting time because of environment conscious print-on-demand system. But this is perfectly OK. If you are in a hurry: aim for the e-books.

Not recomended I can´t recommend this shop because they don´t comunicate in case you have sent item back to shop, neither return money. I should make some other steps to get money back.

Customer oriented site Customer oriented site, with sofisticate search engine to locate the right books you are looking for. For each book a concise introduction introduce the topics, so that you get an good idea about the book's content. Great.

Avoid vendor lock-in with Apress PDF books Apress is the best place to buy computer programming ebooks because they are available in PDF format that can be viewed on any device. I recently wanted to clear my purchase history on Amazon and my only option was to delete my Amazon account and make a new one. I lost several books in the process. Now I try to buy only PDF books exclusively. Apress also has a wide selection of books on almost any programming topic. I have found them to be very informative.