BEWARE - A auto renew policy BEWARE -- All accounts are set to auto-renew. I never received any notification that my account was going to be renewed in the near future. I contacted them one day after my account was renewed, asking for a refund as I had not used their service in many months. They canceled my account effective one year from the renewal date and are denying me a refund.

I have exactly the same complaints… I have exactly the same complaints about Highbrough as the others. They are deceitful, & what gauls me is that they explain their position as if it is the word of law - actually it is not, it is just their fraudulent policy. Actually in much of Canada, this policy is called 'reverse onus' & it is illegal. This company is not truthful & has horrible customer relations, they are fraudulent & dishonest. To take advantage of those who wish to improve their education, & put in disrepute the numerous instructors who work for them is shameful. I wonder if they even know what is going on behind their backs.

I signed up to a 30 day free trial I signed up to a 30 day free trial, and then tried to cancel, but the page to cancel the subscription was broken. Now they have charged me but I explained that I tried to cancel but couldn't. They are unable to provide a refund and this is really bad practice.

Sketchy business model Sketchy business model They prey on those who sign up for their 30 day trial period and refuse to offer refunds when they charge you for a year trial after you tell them you accidentally subscribed. Run far away from these guys.

Real learning in bite-sized pieces I'm pleasantly surprised at how much I've learned from some of the Highbrow courses. As a busy professional, it's hard to find time to study long texts about subjects I'm curious about. Too often, I abandon articles or books before finishing them, simply because of the pace of work. Highbrow sends bite-sized pieces of learning each morning, something I can always manage. It is amazing how much information can be packed into those pieces. If I want to explore something further, each day's lesson includes links to other resources, which is invaluable. I'm no expert at the end of ten days, but I've been exposed to the basics and usually some actionable advice I put into practice. Highly recommended.