No notice of impending subscription expiration; No refunds Stay away; it's a LOWBROW business model. I had a trial subscription at a reduced rate. On the evening of the trial expiration date I received a receipt for a year's subscription ($60+) that included a statement that if I canceled the subscription by that date, I wouldn't be charged, even though they had already charged me. I promptly canceled (on said date), but Highbrow denied my request for a refund. The predatory practices of such subscription-based services are disgusting.

Highbrow International is what I think… Highbrow International is what I think of as this year's best internet discovery. Excellent learning tool with a wide variety of subjects available for those who are extremely busy. Daily, easy-to-digest lessons are a dream come true for those who are committed to lifelong learning. I find it most helpful as an introduction to topics that I find interesting but am still unsure of whether I want to invest a lot of time in learning.

I signed up to a 30 day free trial I signed up to a 30 day free trial, and then tried to cancel, but the page to cancel the subscription was broken. Now they have charged me but I explained that I tried to cancel but couldn't. They are unable to provide a refund and this is really bad practice.

I have exactly the same complaints… I have exactly the same complaints about Highbrough as the others. They are deceitful, & what gauls me is that they explain their position as if it is the word of law - actually it is not, it is just their fraudulent policy. Actually in much of Canada, this policy is called 'reverse onus' & it is illegal. This company is not truthful & has horrible customer relations, they are fraudulent & dishonest. To take advantage of those who wish to improve their education, & put in disrepute the numerous instructors who work for them is shameful. I wonder if they even know what is going on behind their backs.

Sketchy business model Sketchy business model They prey on those who sign up for their 30 day trial period and refuse to offer refunds when they charge you for a year trial after you tell them you accidentally subscribed. Run far away from these guys.