BEWARE - A auto renew policy BEWARE -- All accounts are set to auto-renew. I never received any notification that my account was going to be renewed in the near future. I contacted them one day after my account was renewed, asking for a refund as I had not used their service in many months. They canceled my account effective one year from the renewal date and are denying me a refund.

Garbage Garbage. These “classes” are basically just curated newspaper clippings. To add insult to injury, the unsubscribe button apparently doesn’t work. I unsubscribed before my trial was over, but they’re telling me they didn’t see it. To make it even worse, they charged me before my trial was even over and now they won’t refund the money. It’s a crappy product and the people are unethical.

Sketchy business model Sketchy business model They prey on those who sign up for their 30 day trial period and refuse to offer refunds when they charge you for a year trial after you tell them you accidentally subscribed. Run far away from these guys.

My experience with highbrow was… My experience with highbrow was great.The whole staff is very cooperative and helpful .Most importantly the teachers they provided were so kind and effecient towards their students.

I have exactly the same complaints… I have exactly the same complaints about Highbrough as the others. They are deceitful, & what gauls me is that they explain their position as if it is the word of law - actually it is not, it is just their fraudulent policy. Actually in much of Canada, this policy is called 'reverse onus' & it is illegal. This company is not truthful & has horrible customer relations, they are fraudulent & dishonest. To take advantage of those who wish to improve their education, & put in disrepute the numerous instructors who work for them is shameful. I wonder if they even know what is going on behind their backs.