Sketchy business model Sketchy business model They prey on those who sign up for their 30 day trial period and refuse to offer refunds when they charge you for a year trial after you tell them you accidentally subscribed. Run far away from these guys.

I have exactly the same complaints… I have exactly the same complaints about Highbrough as the others. They are deceitful, & what gauls me is that they explain their position as if it is the word of law - actually it is not, it is just their fraudulent policy. Actually in much of Canada, this policy is called 'reverse onus' & it is illegal. This company is not truthful & has horrible customer relations, they are fraudulent & dishonest. To take advantage of those who wish to improve their education, & put in disrepute the numerous instructors who work for them is shameful. I wonder if they even know what is going on behind their backs.

They will charge you before alerting… They will charge you before alerting you that you are being charged. Then they will not refund your money when you immediately ask for a cancellation. There is no "profile" to log into so you never know when your year is up and how to cancel ahead of time. I was told there is no phone support and that they CAN NOT issue refunds even if I asked within 24 hours of being charged. Unacceptable customer service. DO NOT SUBSCRIBE.

Garbage Garbage. These “classes” are basically just curated newspaper clippings. To add insult to injury, the unsubscribe button apparently doesn’t work. I unsubscribed before my trial was over, but they’re telling me they didn’t see it. To make it even worse, they charged me before my trial was even over and now they won’t refund the money. It’s a crappy product and the people are unethical.

Aside from a poor product this company… Aside from a poor product this company has poor ethics. You will get Glorified emails about a topic from an “expert.” Which google searches will yield you better info. Aside reform that even if you cancel prior to the 30 days and have screenshot proof of your cancellation they will STILL bill you. Stay away keep your money and try coursea which has tío professors from leading universities giving FREE classes. There are paid ones too and you can get college credit. This company is nothing more than gloried emails and dull dull content