customer
CAReally bad subscription practices Really bad practices in terms of trial periods / paid membership subscriptions. Will not accept to refund, even though their cancellation page was broken. I recommend you stear away from this company as much as you can!!
Katherine Kruse
GBNot worth 2 dollars Not worth the money. The quality of the courses are uneven (some just plain terrible -- but some decent). Platform itself is out of date and not user friendly -- not much effort is put into designing a platform that meets the user needs. One can't choose 10 courses in advance or set up a profile with favorites. No app. Website is glitchy. In general it seems it was designed 10 years ago, not updated and they focus all efforts now into locking unsuspecting customers into year-long memberships and no effort whatsoever into providing quality courses or platform services for the actual members. Do not subscribe!
David Kruchoski
GBNo notice of impending subscription expiration; No refunds Stay away; it's a LOWBROW business model. I had a trial subscription at a reduced rate. On the evening of the trial expiration date I received a receipt for a year's subscription ($60+) that included a statement that if I canceled the subscription by that date, I wouldn't be charged, even though they had already charged me. I promptly canceled (on said date), but Highbrow denied my request for a refund. The predatory practices of such subscription-based services are disgusting.
justAnotherReviewer
GBBEWARE - A auto renew policy BEWARE -- All accounts are set to auto-renew. I never received any notification that my account was going to be renewed in the near future. I contacted them one day after my account was renewed, asking for a refund as I had not used their service in many months. They canceled my account effective one year from the renewal date and are denying me a refund.
Joe
GBHere's the deal Pros: sleek design, interesting content Cons: content lacks depth and skews toward generic truisms; they don't honor customer satisfaction - if you don't like their product, then you're stuck with it for a year and the $48 USD price Observations: they send the course(s) you choose, otherwise you don't hear from them