No notice of impending subscription expiration; No refunds Stay away; it's a LOWBROW business model. I had a trial subscription at a reduced rate. On the evening of the trial expiration date I received a receipt for a year's subscription ($60+) that included a statement that if I canceled the subscription by that date, I wouldn't be charged, even though they had already charged me. I promptly canceled (on said date), but Highbrow denied my request for a refund. The predatory practices of such subscription-based services are disgusting.

My experience with highbrow was… My experience with highbrow was great.The whole staff is very cooperative and helpful .Most importantly the teachers they provided were so kind and effecient towards their students.

Just want to echo other reviews ... (bad ones) ... Just want to echo other reviews: Brutal business model. I was waiting to be sent something, or just anything; never heard, was surprised to have my credit card charged after using zero of their service. My request for a refund was denied.

Sketchy business model Sketchy business model They prey on those who sign up for their 30 day trial period and refuse to offer refunds when they charge you for a year trial after you tell them you accidentally subscribed. Run far away from these guys.

I have exactly the same complaints… I have exactly the same complaints about Highbrough as the others. They are deceitful, & what gauls me is that they explain their position as if it is the word of law - actually it is not, it is just their fraudulent policy. Actually in much of Canada, this policy is called 'reverse onus' & it is illegal. This company is not truthful & has horrible customer relations, they are fraudulent & dishonest. To take advantage of those who wish to improve their education, & put in disrepute the numerous instructors who work for them is shameful. I wonder if they even know what is going on behind their backs.