justAnotherReviewer
GBBEWARE - A auto renew policy BEWARE -- All accounts are set to auto-renew. I never received any notification that my account was going to be renewed in the near future. I contacted them one day after my account was renewed, asking for a refund as I had not used their service in many months. They canceled my account effective one year from the renewal date and are denying me a refund.
Joe
GBHere's the deal Pros: sleek design, interesting content Cons: content lacks depth and skews toward generic truisms; they don't honor customer satisfaction - if you don't like their product, then you're stuck with it for a year and the $48 USD price Observations: they send the course(s) you choose, otherwise you don't hear from them
Lindsey Jones
GBThey will charge you before alerting… They will charge you before alerting you that you are being charged. Then they will not refund your money when you immediately ask for a cancellation. There is no "profile" to log into so you never know when your year is up and how to cancel ahead of time. I was told there is no phone support and that they CAN NOT issue refunds even if I asked within 24 hours of being charged. Unacceptable customer service. DO NOT SUBSCRIBE.
Aleksandar Dragutinovic
RSHighbrow....I am so happy to find it ! I consider Highbrow as my greatest finding on internet this year. Phenomenal learning tool for very busy people with wide range of subjects available for learning. Easy-bite lessons delivered daily are dream come true for people devoted to life long learning. I find it most useful for introduction into subjects that I found interesting, but I am still not sure do I want do dedicate much time into learning them. Aleksandar from Serbia
David Kruchoski
GBNo notice of impending subscription expiration; No refunds Stay away; it's a LOWBROW business model. I had a trial subscription at a reduced rate. On the evening of the trial expiration date I received a receipt for a year's subscription ($60+) that included a statement that if I canceled the subscription by that date, I wouldn't be charged, even though they had already charged me. I promptly canceled (on said date), but Highbrow denied my request for a refund. The predatory practices of such subscription-based services are disgusting.