Sketchy business model Sketchy business model They prey on those who sign up for their 30 day trial period and refuse to offer refunds when they charge you for a year trial after you tell them you accidentally subscribed. Run far away from these guys.

Just want to echo other reviews ... (bad ones) ... Just want to echo other reviews: Brutal business model. I was waiting to be sent something, or just anything; never heard, was surprised to have my credit card charged after using zero of their service. My request for a refund was denied.

I have exactly the same complaints… I have exactly the same complaints about Highbrough as the others. They are deceitful, & what gauls me is that they explain their position as if it is the word of law - actually it is not, it is just their fraudulent policy. Actually in much of Canada, this policy is called 'reverse onus' & it is illegal. This company is not truthful & has horrible customer relations, they are fraudulent & dishonest. To take advantage of those who wish to improve their education, & put in disrepute the numerous instructors who work for them is shameful. I wonder if they even know what is going on behind their backs.

BEWARE - A auto renew policy BEWARE -- All accounts are set to auto-renew. I never received any notification that my account was going to be renewed in the near future. I contacted them one day after my account was renewed, asking for a refund as I had not used their service in many months. They canceled my account effective one year from the renewal date and are denying me a refund.

Here's the deal Pros: sleek design, interesting content Cons: content lacks depth and skews toward generic truisms; they don't honor customer satisfaction - if you don't like their product, then you're stuck with it for a year and the $48 USD price Observations: they send the course(s) you choose, otherwise you don't hear from them