I have exactly the same complaints… I have exactly the same complaints about Highbrough as the others. They are deceitful, & what gauls me is that they explain their position as if it is the word of law - actually it is not, it is just their fraudulent policy. Actually in much of Canada, this policy is called 'reverse onus' & it is illegal. This company is not truthful & has horrible customer relations, they are fraudulent & dishonest. To take advantage of those who wish to improve their education, & put in disrepute the numerous instructors who work for them is shameful. I wonder if they even know what is going on behind their backs.

My experience with highbrow was… My experience with highbrow was great.The whole staff is very cooperative and helpful .Most importantly the teachers they provided were so kind and effecient towards their students.

No notice of impending subscription expiration; No refunds Stay away; it's a LOWBROW business model. I had a trial subscription at a reduced rate. On the evening of the trial expiration date I received a receipt for a year's subscription ($60+) that included a statement that if I canceled the subscription by that date, I wouldn't be charged, even though they had already charged me. I promptly canceled (on said date), but Highbrow denied my request for a refund. The predatory practices of such subscription-based services are disgusting.

Appalling Appalling - their `free` trial is nothing like that - it is $60! Be warned and stay away - I am chasing a refund now.I It is particularly bad as they purport to raise you up and enlighten,while emptying your pocket! Lowbrow would be a better name - disgusting.

Aside from a poor product this company… Aside from a poor product this company has poor ethics. You will get Glorified emails about a topic from an “expert.” Which google searches will yield you better info. Aside reform that even if you cancel prior to the 30 days and have screenshot proof of your cancellation they will STILL bill you. Stay away keep your money and try coursea which has tío professors from leading universities giving FREE classes. There are paid ones too and you can get college credit. This company is nothing more than gloried emails and dull dull content