They will charge you before alerting… They will charge you before alerting you that you are being charged. Then they will not refund your money when you immediately ask for a cancellation. There is no "profile" to log into so you never know when your year is up and how to cancel ahead of time. I was told there is no phone support and that they CAN NOT issue refunds even if I asked within 24 hours of being charged. Unacceptable customer service. DO NOT SUBSCRIBE.

Appalling Appalling - their `free` trial is nothing like that - it is $60! Be warned and stay away - I am chasing a refund now.I It is particularly bad as they purport to raise you up and enlighten,while emptying your pocket! Lowbrow would be a better name - disgusting.

Just want to echo other reviews ... (bad ones) ... Just want to echo other reviews: Brutal business model. I was waiting to be sent something, or just anything; never heard, was surprised to have my credit card charged after using zero of their service. My request for a refund was denied.

I have exactly the same complaints… I have exactly the same complaints about Highbrough as the others. They are deceitful, & what gauls me is that they explain their position as if it is the word of law - actually it is not, it is just their fraudulent policy. Actually in much of Canada, this policy is called 'reverse onus' & it is illegal. This company is not truthful & has horrible customer relations, they are fraudulent & dishonest. To take advantage of those who wish to improve their education, & put in disrepute the numerous instructors who work for them is shameful. I wonder if they even know what is going on behind their backs.

Here's the deal Pros: sleek design, interesting content Cons: content lacks depth and skews toward generic truisms; they don't honor customer satisfaction - if you don't like their product, then you're stuck with it for a year and the $48 USD price Observations: they send the course(s) you choose, otherwise you don't hear from them