Highbrow

King Street, San Francisco, United States
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2.10
Based on 20 Reviews

5

25.00%

4

0.00%

3

0.00%

2

10.00%

1

65.00%
About Highbrow

Highbrow is a learning platform that delivers bite-sized courses straight to people's inboxes every morning. Join over 400,000 lifelong learners today!

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Savannah Condon
TH

Sketchy business model Sketchy business model They prey on those who sign up for their 30 day trial period and refuse to offer refunds when they charge you for a year trial after you tell them you accidentally subscribed. Run far away from these guys.

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justAnotherReviewer
GB

BEWARE - A auto renew policy BEWARE -- All accounts are set to auto-renew. I never received any notification that my account was going to be renewed in the near future. I contacted them one day after my account was renewed, asking for a refund as I had not used their service in many months. They canceled my account effective one year from the renewal date and are denying me a refund.

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Lindsey Jones
GB

They will charge you before alerting… They will charge you before alerting you that you are being charged. Then they will not refund your money when you immediately ask for a cancellation. There is no "profile" to log into so you never know when your year is up and how to cancel ahead of time. I was told there is no phone support and that they CAN NOT issue refunds even if I asked within 24 hours of being charged. Unacceptable customer service. DO NOT SUBSCRIBE.

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Mark
GB

Just want to echo other reviews ... (bad ones) ... Just want to echo other reviews: Brutal business model. I was waiting to be sent something, or just anything; never heard, was surprised to have my credit card charged after using zero of their service. My request for a refund was denied.

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Laura Gonzo
GB

Garbage Garbage. These “classes” are basically just curated newspaper clippings. To add insult to injury, the unsubscribe button apparently doesn’t work. I unsubscribed before my trial was over, but they’re telling me they didn’t see it. To make it even worse, they charged me before my trial was even over and now they won’t refund the money. It’s a crappy product and the people are unethical.

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