customer
CAReally bad subscription practices Really bad practices in terms of trial periods / paid membership subscriptions. Will not accept to refund, even though their cancellation page was broken. I recommend you stear away from this company as much as you can!!
Lindsey Jones
GBThey will charge you before alerting… They will charge you before alerting you that you are being charged. Then they will not refund your money when you immediately ask for a cancellation. There is no "profile" to log into so you never know when your year is up and how to cancel ahead of time. I was told there is no phone support and that they CAN NOT issue refunds even if I asked within 24 hours of being charged. Unacceptable customer service. DO NOT SUBSCRIBE.
Mark
GBJust want to echo other reviews ... (bad ones) ... Just want to echo other reviews: Brutal business model. I was waiting to be sent something, or just anything; never heard, was surprised to have my credit card charged after using zero of their service. My request for a refund was denied.
Zainab Ali
PKMy experience with highbrow was… My experience with highbrow was great.The whole staff is very cooperative and helpful .Most importantly the teachers they provided were so kind and effecient towards their students.
Laura Gonzo
GBGarbage Garbage. These “classes” are basically just curated newspaper clippings. To add insult to injury, the unsubscribe button apparently doesn’t work. I unsubscribed before my trial was over, but they’re telling me they didn’t see it. To make it even worse, they charged me before my trial was even over and now they won’t refund the money. It’s a crappy product and the people are unethical.