Highbrow

King Street, San Francisco, United States
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2.10
Based on 20 Reviews

5

25.00%

4

0.00%

3

0.00%

2

10.00%

1

65.00%
About Highbrow

Highbrow is a learning platform that delivers bite-sized courses straight to people's inboxes every morning. Join over 400,000 lifelong learners today!

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Lindsey Jones
GB

They will charge you before alerting… They will charge you before alerting you that you are being charged. Then they will not refund your money when you immediately ask for a cancellation. There is no "profile" to log into so you never know when your year is up and how to cancel ahead of time. I was told there is no phone support and that they CAN NOT issue refunds even if I asked within 24 hours of being charged. Unacceptable customer service. DO NOT SUBSCRIBE.

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Savannah Condon
TH

Sketchy business model Sketchy business model They prey on those who sign up for their 30 day trial period and refuse to offer refunds when they charge you for a year trial after you tell them you accidentally subscribed. Run far away from these guys.

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TruthSeeker
GB

Aside from a poor product this company… Aside from a poor product this company has poor ethics. You will get Glorified emails about a topic from an “expert.” Which google searches will yield you better info. Aside reform that even if you cancel prior to the 30 days and have screenshot proof of your cancellation they will STILL bill you. Stay away keep your money and try coursea which has tío professors from leading universities giving FREE classes. There are paid ones too and you can get college credit. This company is nothing more than gloried emails and dull dull content

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justAnotherReviewer
GB

BEWARE - A auto renew policy BEWARE -- All accounts are set to auto-renew. I never received any notification that my account was going to be renewed in the near future. I contacted them one day after my account was renewed, asking for a refund as I had not used their service in many months. They canceled my account effective one year from the renewal date and are denying me a refund.

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Tommy Pollock
GB

I signed up to a 30 day free trial I signed up to a 30 day free trial, and then tried to cancel, but the page to cancel the subscription was broken. Now they have charged me but I explained that I tried to cancel but couldn't. They are unable to provide a refund and this is really bad practice.

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