BEWARE - A auto renew policy BEWARE -- All accounts are set to auto-renew. I never received any notification that my account was going to be renewed in the near future. I contacted them one day after my account was renewed, asking for a refund as I had not used their service in many months. They canceled my account effective one year from the renewal date and are denying me a refund.

If I could give zero o would If I could give zero o would. They never sent me anything after the first two weeks and then casually charged me a thirty dollar renewal fee and would not refund it even though o contacted them immediately and told th o never rece Fed their crappy government ridiculous. They’ve got some nerve calling themselves “highbrow” when they are fraudsters and scammers and are about as lowbrow as they can get. I’m contacting my attorney general and BBB to report their scam

I have exactly the same complaints… I have exactly the same complaints about Highbrough as the others. They are deceitful, & what gauls me is that they explain their position as if it is the word of law - actually it is not, it is just their fraudulent policy. Actually in much of Canada, this policy is called 'reverse onus' & it is illegal. This company is not truthful & has horrible customer relations, they are fraudulent & dishonest. To take advantage of those who wish to improve their education, & put in disrepute the numerous instructors who work for them is shameful. I wonder if they even know what is going on behind their backs.

They will charge you before alerting… They will charge you before alerting you that you are being charged. Then they will not refund your money when you immediately ask for a cancellation. There is no "profile" to log into so you never know when your year is up and how to cancel ahead of time. I was told there is no phone support and that they CAN NOT issue refunds even if I asked within 24 hours of being charged. Unacceptable customer service. DO NOT SUBSCRIBE.

My experience with highbrow was… My experience with highbrow was great.The whole staff is very cooperative and helpful .Most importantly the teachers they provided were so kind and effecient towards their students.