Deleted my account after I already paid Tried getting refund for a service I didn't want nor subscribe for, received rude customer service. They told me they canceled my subscription renewal and that I'd have access to it for the rest of the year. I try to log into brainly only to see that my account no longer exists. So I paid for a service I can't even use for the remaining time I accidentally paid for. Horrible scummy company, take your money elsewhere

I wished I had read reviews before… I wished I had read reviews before signing up for the trial. And after reading Brainly’s bs responses, it infuriates me. They really do take your money without your permission. What they don’t know, is they are about to have a lawsuit on their hands. You can’t just go around taking money from people without their consent when they explicitly canceled before the trial ended. This is a scam site.

Money-Hungry Dirtbags... This website had a great business model, just awful execution. You only get THREE free answers a day, then we have to pay a goddamn subscription for some basic answers!? Answers should be much more accessible, and we shouldn't need to buy a subscription for answers that aren't even that good... Also, the website layout is outdated, broken, and glitchy. Overall, this website can kick rocks...

IMPOSSIBLE TO CANCEL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IMPOSSIBLE TO CANCEL NO CHILD SHOULD HAVE ACCESS TO THIS SERVICE MY SON ACTIVATED IT HE CANCELLED IT THINKING IT INDEED CANCELLED - BUT APPARENTLY YOU NEED TO CANCEL YOUR SUBSCRIPTION FIRST OR ELSE YOU GET CHARGED FOREVER MORE BC THEN YOUR ACCOUNT IS CANCELLEND AND YOUR SUBSCRIPTION CONTINUES FOREVER MORE BC YOU CAN'T LOGIN AGAIN... AND YOU CAN'T CONTACT CUSTOMER SERVICE IN ANY FASHION! IT IS RIDICULOUS- THIS CYCLICAL MADNESS.. I'VE BEEN TRYING TO CONTACT THEM OVER AND OVER AND IT IS GOING ON AND ON.... SO FAR BEEN CHARGE 160 ... SO FURIOUS!! DON'T DO IT!

Terrible Terrible! They charged me out of the blue for another year subscription when I never had my account on auto-renew. Then Denise refused me a refund because of their change in policy. I never received a renewal notice email either. I'm really disappointed and now I'm out 36$ and can't even use the app because it doesn't even know that I have an active subscription in iTunes.