Brainly

Bowery 161, 10002, New York, United States
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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

0.00%

1

95.00%
About Brainly

Brainly is an educational technology company based in New York City, New York, United States. If you need help, send an email to [email protected].

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Taylor McDaniel
GB

Haha what a joke this company is Haha what a joke this company is, doesn’t give the right answers then charges you $39 after the free trial after you canceled the same night you got the free trial because it was no help and a complete joke. Rude and disrespectful customer service.

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Aria
GB

No response I was charged on June 18 for a subscription that I didn’t know I was paying for. I requested a refund twice and got no response. Username: Unicornqueen4444 Update: While I do not appreciate the auto charge, they sent an email stating they issued a refund and it would take up to 10 days for the money to be added back to my account. Giving 3 stars because emails were finally responded to- but haven’t got the funds just quite yet. Update 2: Received refund on June 23, thanks Brainly team

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nathanmagnus
GB

Deleted my account after I already paid Tried getting refund for a service I didn't want nor subscribe for, received rude customer service. They told me they canceled my subscription renewal and that I'd have access to it for the rest of the year. I try to log into brainly only to see that my account no longer exists. So I paid for a service I can't even use for the remaining time I accidentally paid for. Horrible scummy company, take your money elsewhere

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Croslee Tryon
GB

DO NOT SIGN UP FOR THE TRIAL. Would give 0 stars if i could. I signed up for the free 7 day trial then cancelled it two days later. little did I know I got charged 96$ without my permission. I contacted my bank, PayPal, and brainly relentlessly only for them to tell me theres nothing they can do about it, not only that but their support team is extremely rude and the phone number doesnt work. Do not enter your payment info. DO NOT SIGN UP FOR THE TRIAL.

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Kallista Lins
GB

I wished I had read reviews before… I wished I had read reviews before signing up for the trial. And after reading Brainly’s bs responses, it infuriates me. They really do take your money without your permission. What they don’t know, is they are about to have a lawsuit on their hands. You can’t just go around taking money from people without their consent when they explicitly canceled before the trial ended. This is a scam site.

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