Brainly

Bowery 161, 10002, New York, United States
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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

0.00%

1

95.00%
About Brainly

Brainly is an educational technology company based in New York City, New York, United States. If you need help, send an email to [email protected].

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Phoebe Pham
AU

Horrendous Experience Absolutely unacceptable! I tried to reach the company via emails, phone, and everything with no response! The customer service is terrible, and this is just a way for the company to scam students, which is unbelievably unethical and evil! There's no notification saying the free trial is ending, and the homework answers are all wrong and trolls. I tried everything to get a refund, and they simply don't reply. Please give me a refund on bunrieucuabo022. I'm literally crying and begging you as I don't even have money for food, and you're making students like me suffer really bad.

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James
CA

Terrible Platform for Checking Answers I've been using brainly for the past week and here is my rather disappointing experience: For starters, lots of errors in answers, many simply unexplained, and trolls. Lots of respondents just type out a small answer with a lackluster explanation in the main answer column, and where they should explain they say : 'Please mark me as the brainliest' or something along those words. A few of them are just troll submissions too, not even answering the question asked. Verified members or teachers do answer right but such responses are few and far-fetched in comparison. Brainly really has to step up their moderation game.

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Kaylaflores
US

WRONGFULLY CHARGED! SCAMMED!!! Tried to cancel my subscription SAME day of purchase because I got MULTIPLE questions on an important quiz. And was still unknowingly charged $39 Which is strangle because I didn’t click that option. Summer is over. I gave no classes for months. I am deeply angered and saddened. Tried to contact about canceling not going through and not answer days ago. Kaylaflores12 account name.

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Aria
US

No response I was charged on June 18 for a subscription that I didn’t know I was paying for. I requested a refund twice and got no response. Username: Unicornqueen4444 Update: While I do not appreciate the auto charge, they sent an email stating they issued a refund and it would take up to 10 days for the money to be added back to my account. Giving 3 stars because emails were finally responded to- but haven’t got the funds just quite yet. Update 2: Received refund on June 23, thanks Brainly team

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rekt
US

Money-Hungry Dirtbags... This website had a great business model, just awful execution. You only get THREE free answers a day, then we have to pay a goddamn subscription for some basic answers!? Answers should be much more accessible, and we shouldn't need to buy a subscription for answers that aren't even that good... Also, the website layout is outdated, broken, and glitchy. Overall, this website can kick rocks...

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