Locked my student account for no reason. I found a 2 month trial period on YouTube, so I gave it a shot. 2 days into my learning, all of a suden I get logged out for no reason and my account was locked, my paypal payment was canceled and I could not log in anymore.. Contacted support, messaged them on Twitter, it has been a week and nothing, crickets.. Imagine if you would have to pay for this kind of support, so no thank you I will find another platform.

I had never heard of this company… I had never heard of this company before I found a 53 euros charge on my bank account from them. I have no idea how they got by card's info. I cannot ask for a refund, since I never created an account with them. Also, 53 euros is not the price of any of their available subscriptions, so that makes even less sense.

Thieves At the point where a company takes almost £100 with warning and refuses to give it back when asked on the same day they're no better than commone theives. Stay well away. Nothing on here you can't learn for free via YouTube etc To add.....skillshare has not resolved my issue as stated below. They did not supply multiple notifications and have not supplied contact details of how to get further help so u I can only go back to where I requested help before via their Facebook page and customer services who repeat its against our policy to issue refunds. So their policy says they can be thrives and take money for a year's service which the customer doesn't want. As you can access my details skillshare please contact me directly using my phone number as you clearly have the wrong email for me and I will happily accept a full refund for the service I don't require or continue to keep my money when you have no moral right to. Your choice as I said before you have the power here

Terrible Refund Policy and Shady Cancellation Process My membership renewed without any warning, leaving me $141 worse off. Their support team said I received an email a month before, warning me it was about to renew and offering me the chance to cancel. I did not receive this email - I searched through every junk and spam folder I have. The team said it must have been blocked by my email provider and that there was nothing they could do ... odd that the 'Your membership renewed' email was delivered without issue, locking me into another year of subscription, but the 'cancel your subscription' email never found its way to me. The team were bound by ridiculous 'no refund policies' and were unable to help me at all. Very frustrating and such a large amount of money to lose on a service I don't even use.

WARNING WARNING: THEY SNEAK POLICIES INTO THEIR T&CS! I emailed them within minutes of being charged as I had forgotten about a free trial that I had taken up. I never received a reminder email and they have now said that they’ve got a policy of not doing refunds for any trials that are longer than 14 days. A very questionable and sneaky approach and I can see why there are so many bad reviews now…