James Smith
GBWARNING WARNING: THEY SNEAK POLICIES INTO THEIR T&CS! I emailed them within minutes of being charged as I had forgotten about a free trial that I had taken up. I never received a reminder email and they have now said that they’ve got a policy of not doing refunds for any trials that are longer than 14 days. A very questionable and sneaky approach and I can see why there are so many bad reviews now…
Carrie Marks
GBExtremely predatory pricing structure Extremely predatory pricing structure. Auto renewed with an email that went straight to my spam. I barely even remember signing up for the service in the first place, and never used it. As soon as I saw the (significant!) renewal charge on my CC bill I contacted them, and they refused to refund even though they could likely see I had never used it. I’ve had this happen a few times with subscriptions, and usually if you reach out within a window, they’ll accommodate the ask — left a terrible taste in my mouth and now will die on the hill of Skillshare being the worst.
Loïc McGiverin
GBI subscribed to a 1 year free trial… I subscribed to a 1 year free trial that unfortunately ran over. They charged me $165 for the $99 subscription I didn't even want and haven't given me an explanation for the $165 after a month of back and forth with their useless customer service. Crooks.
Dep
BRPathetic Pathetic company that can only survive through shady terms of service, hostile subscription schemes and refund policies, and obfuscated cancellation processes. A scam dressed up in modern web design but, still, at the heart of it, a scam run and operated by cowards. Lamentable.
customer
GBAbsolute criminals took an annual… Absolute criminals took an annual subscription for £90 for a service we hadn’t used!!! I told them within 14 days of them taking the payment and they refused a refund . No warning email they were to take the money . We used it once in 2023 . Money robbing theives . I’m a nurse not a winger and they are absolutely awful. do not use this service unless you want to be robbed