Louise Fisher
GBTerrible Refund Policy and Shady Cancellation Process My membership renewed without any warning, leaving me $141 worse off. Their support team said I received an email a month before, warning me it was about to renew and offering me the chance to cancel. I did not receive this email - I searched through every junk and spam folder I have. The team said it must have been blocked by my email provider and that there was nothing they could do ... odd that the 'Your membership renewed' email was delivered without issue, locking me into another year of subscription, but the 'cancel your subscription' email never found its way to me. The team were bound by ridiculous 'no refund policies' and were unable to help me at all. Very frustrating and such a large amount of money to lose on a service I don't even use.
Astrid
NLGood courses and fast support service I am enjoying the courses and the platform ad a nice UI. Support was super fast with reacting to my questions, so that was very nice for a change. Haven't tried to cancel my subscription yet (this seems to be the biggest reason for people to give a bad review... we'll see)
Timothy Hardin
GBCrap Crap. Anything on here is also on youtube for free and even when you unsubscribe they still charge you. I was just charged 165 today when I canceled a year ago. I give them a 1 because 0 to -5 is not an option. I have already blocked their payment and reported them. I can't believe I canceled a year ago and got charged today. What kinda shady bs that that?
James Smith
GBWARNING WARNING: THEY SNEAK POLICIES INTO THEIR T&CS! I emailed them within minutes of being charged as I had forgotten about a free trial that I had taken up. I never received a reminder email and they have now said that they’ve got a policy of not doing refunds for any trials that are longer than 14 days. A very questionable and sneaky approach and I can see why there are so many bad reviews now…
Dep
BRPathetic Pathetic company that can only survive through shady terms of service, hostile subscription schemes and refund policies, and obfuscated cancellation processes. A scam dressed up in modern web design but, still, at the heart of it, a scam run and operated by cowards. Lamentable.