customer
GBAbsolute criminals took an annual… Absolute criminals took an annual subscription for £90 for a service we hadn’t used!!! I told them within 14 days of them taking the payment and they refused a refund . No warning email they were to take the money . We used it once in 2023 . Money robbing theives . I’m a nurse not a winger and they are absolutely awful. do not use this service unless you want to be robbed
Astrid
NLGood courses and fast support service I am enjoying the courses and the platform ad a nice UI. Support was super fast with reacting to my questions, so that was very nice for a change. Haven't tried to cancel my subscription yet (this seems to be the biggest reason for people to give a bad review... we'll see)
Michael Martinez
BELocked my student account for no reason. I found a 2 month trial period on YouTube, so I gave it a shot. 2 days into my learning, all of a suden I get logged out for no reason and my account was locked, my paypal payment was canceled and I could not log in anymore.. Contacted support, messaged them on Twitter, it has been a week and nothing, crickets.. Imagine if you would have to pay for this kind of support, so no thank you I will find another platform.
Carrie Marks
GBExtremely predatory pricing structure Extremely predatory pricing structure. Auto renewed with an email that went straight to my spam. I barely even remember signing up for the service in the first place, and never used it. As soon as I saw the (significant!) renewal charge on my CC bill I contacted them, and they refused to refund even though they could likely see I had never used it. I’ve had this happen a few times with subscriptions, and usually if you reach out within a window, they’ll accommodate the ask — left a terrible taste in my mouth and now will die on the hill of Skillshare being the worst.
Kytah
GBAwful customer service Awful customer service! I feel tricked out of a years subscription and they refuse to refund after it auto renewed from a free trial