Roxanne Pelletier
CATerrible experience I would have given zero if I could. They charged me an annual subscription of $170 without any notification, as I don't receive their emails. When I contacted customer service, they said there's nothing they can do. Terrible customer service. I rarely leave negative reviews, but I had no choice this time!
Kytah
GBAwful customer service Awful customer service! I feel tricked out of a years subscription and they refuse to refund after it auto renewed from a free trial
James Smith
GBWARNING WARNING: THEY SNEAK POLICIES INTO THEIR T&CS! I emailed them within minutes of being charged as I had forgotten about a free trial that I had taken up. I never received a reminder email and they have now said that they’ve got a policy of not doing refunds for any trials that are longer than 14 days. A very questionable and sneaky approach and I can see why there are so many bad reviews now…
Loïc McGiverin
GBI subscribed to a 1 year free trial… I subscribed to a 1 year free trial that unfortunately ran over. They charged me $165 for the $99 subscription I didn't even want and haven't given me an explanation for the $165 after a month of back and forth with their useless customer service. Crooks.
Ribers
DKJust don’t Not worth the money and sneaky way of luring you into membership. READ their refund policy. It’s horrible and you end up paying after trial run out! I tried contacting their support team, but they have no intention of helping. You just get automatic pre written emails.