Pathetic Pathetic company that can only survive through shady terms of service, hostile subscription schemes and refund policies, and obfuscated cancellation processes. A scam dressed up in modern web design but, still, at the heart of it, a scam run and operated by cowards. Lamentable.

Don't do it - just read a book! Don't do it - you'll never be able to cancel. They hide your billing information and deactivate your ability to delete your account, yet you still get charged. Even under the equality act 2010 they do not assist you - despite asking as a reasonable adjustment. It's horrific. Just go and read a book.

Locked my student account for no reason. I found a 2 month trial period on YouTube, so I gave it a shot. 2 days into my learning, all of a suden I get logged out for no reason and my account was locked, my paypal payment was canceled and I could not log in anymore.. Contacted support, messaged them on Twitter, it has been a week and nothing, crickets.. Imagine if you would have to pay for this kind of support, so no thank you I will find another platform.

No refunds for Duplicate Charge Update - I was contacted by Lezly and she was able to help me with my duplicate charge! Thank you!! They refused to provide a refund for my duplicate purchase. Customer support wouldn’t even look into my situation and used a blanket email response.

Awful customer service Awful customer service! I feel tricked out of a years subscription and they refuse to refund after it auto renewed from a free trial