No refunds for Duplicate Charge Update - I was contacted by Lezly and she was able to help me with my duplicate charge! Thank you!! They refused to provide a refund for my duplicate purchase. Customer support wouldn’t even look into my situation and used a blanket email response.

Locked my student account for no reason. I found a 2 month trial period on YouTube, so I gave it a shot. 2 days into my learning, all of a suden I get logged out for no reason and my account was locked, my paypal payment was canceled and I could not log in anymore.. Contacted support, messaged them on Twitter, it has been a week and nothing, crickets.. Imagine if you would have to pay for this kind of support, so no thank you I will find another platform.

Extremely predatory pricing structure Extremely predatory pricing structure. Auto renewed with an email that went straight to my spam. I barely even remember signing up for the service in the first place, and never used it. As soon as I saw the (significant!) renewal charge on my CC bill I contacted them, and they refused to refund even though they could likely see I had never used it. I’ve had this happen a few times with subscriptions, and usually if you reach out within a window, they’ll accommodate the ask — left a terrible taste in my mouth and now will die on the hill of Skillshare being the worst.

NO REGARD FOR THE CONSUMER I never understand companies that think it is worth taking people's money who took the time to trial what they want to offer the world, such as was my case. I then found it was not for me, have no intention of using their platform and yet they take your money regardless. Why I had to sign up to access the platform in itself is not common. I wish you luck for the future but I will be sure to warn people that after kindly writing to you and asking for a refund, explaining I had no intentions of using your platform, you refuse. Ethical businesses send you reminders that your trial is approaching the end and you may be charged if you do not take action? NOT, SKILLSHARE! People generally do not approve of such business antics, but then again ,I guess you do not care?

I subscribed to a 1 year free trial… I subscribed to a 1 year free trial that unfortunately ran over. They charged me $165 for the $99 subscription I didn't even want and haven't given me an explanation for the $165 after a month of back and forth with their useless customer service. Crooks.