Skillshare

35 E 21st St, Fl 5, 10010, New York, United States
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1.35
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

0.00%

1

90.00%
About Skillshare

Skillshare is an online learning community with thousands of classes in design, business, technology and more. The Skillshare community is comprised of over 5 million students and thousands of teachers, from 100+ countries, who come to learn cutting-edge skills, network with peers and discover new opportunities.

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James Smith
GB

WARNING WARNING: THEY SNEAK POLICIES INTO THEIR T&CS! I emailed them within minutes of being charged as I had forgotten about a free trial that I had taken up. I never received a reminder email and they have now said that they’ve got a policy of not doing refunds for any trials that are longer than 14 days. A very questionable and sneaky approach and I can see why there are so many bad reviews now…

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Stacy Thomas
GB

No refunds for Duplicate Charge Update - I was contacted by Lezly and she was able to help me with my duplicate charge! Thank you!! They refused to provide a refund for my duplicate purchase. Customer support wouldn’t even look into my situation and used a blanket email response.

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Annalia Pasqualato
IT

I had never heard of this company… I had never heard of this company before I found a 53 euros charge on my bank account from them. I have no idea how they got by card's info. I cannot ask for a refund, since I never created an account with them. Also, 53 euros is not the price of any of their available subscriptions, so that makes even less sense.

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Carrie Marks
GB

Extremely predatory pricing structure Extremely predatory pricing structure. Auto renewed with an email that went straight to my spam. I barely even remember signing up for the service in the first place, and never used it. As soon as I saw the (significant!) renewal charge on my CC bill I contacted them, and they refused to refund even though they could likely see I had never used it. I’ve had this happen a few times with subscriptions, and usually if you reach out within a window, they’ll accommodate the ask — left a terrible taste in my mouth and now will die on the hill of Skillshare being the worst.

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Roxanne Pelletier
CA

Terrible experience I would have given zero if I could. They charged me an annual subscription of $170 without any notification, as I don't receive their emails. When I contacted customer service, they said there's nothing they can do. Terrible customer service. I rarely leave negative reviews, but I had no choice this time!

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