I had never heard of this company… I had never heard of this company before I found a 53 euros charge on my bank account from them. I have no idea how they got by card's info. I cannot ask for a refund, since I never created an account with them. Also, 53 euros is not the price of any of their available subscriptions, so that makes even less sense.

No refunds for Duplicate Charge Update - I was contacted by Lezly and she was able to help me with my duplicate charge! Thank you!! They refused to provide a refund for my duplicate purchase. Customer support wouldn’t even look into my situation and used a blanket email response.

Terrible experience I would have given zero if I could. They charged me an annual subscription of $170 without any notification, as I don't receive their emails. When I contacted customer service, they said there's nothing they can do. Terrible customer service. I rarely leave negative reviews, but I had no choice this time!

Like Udemy but 10 times worse From an instructors viewpoint the website is garbage. You have to upload lessons one at at time or the uploads fail, you can’t upload more than one at a time or they fail. After a 4 day process of uploading my videos one by one, and having my class accepted, I was sent an email saying they gave me a strike because it’s not clear what the students need to do. Despite it being VERY clear. I have students on Udemy with 5 star reviews and even kids can understand the course. Waste of time website Thanks for the reply, but it doesn’t address a single issue I mentioned. Thanks

Terrible Refund Policy and Shady Cancellation Process My membership renewed without any warning, leaving me $141 worse off. Their support team said I received an email a month before, warning me it was about to renew and offering me the chance to cancel. I did not receive this email - I searched through every junk and spam folder I have. The team said it must have been blocked by my email provider and that there was nothing they could do ... odd that the 'Your membership renewed' email was delivered without issue, locking me into another year of subscription, but the 'cancel your subscription' email never found its way to me. The team were bound by ridiculous 'no refund policies' and were unable to help me at all. Very frustrating and such a large amount of money to lose on a service I don't even use.