Awful customer service Awful customer service! I feel tricked out of a years subscription and they refuse to refund after it auto renewed from a free trial

Absolute criminals took an annual… Absolute criminals took an annual subscription for £90 for a service we hadn’t used!!! I told them within 14 days of them taking the payment and they refused a refund . No warning email they were to take the money . We used it once in 2023 . Money robbing theives . I’m a nurse not a winger and they are absolutely awful. do not use this service unless you want to be robbed

I have an account but to sign in I need… I have an account but to sign in I need not just once put in my email address and password but also register through one more option. it takes so much time and there is no need for that, it is just online learning platform not a bank for god sake!

Like Udemy but 10 times worse From an instructors viewpoint the website is garbage. You have to upload lessons one at at time or the uploads fail, you can’t upload more than one at a time or they fail. After a 4 day process of uploading my videos one by one, and having my class accepted, I was sent an email saying they gave me a strike because it’s not clear what the students need to do. Despite it being VERY clear. I have students on Udemy with 5 star reviews and even kids can understand the course. Waste of time website Thanks for the reply, but it doesn’t address a single issue I mentioned. Thanks

I subscribed to a 1 year free trial… I subscribed to a 1 year free trial that unfortunately ran over. They charged me $165 for the $99 subscription I didn't even want and haven't given me an explanation for the $165 after a month of back and forth with their useless customer service. Crooks.