Loïc McGiverin
GBI subscribed to a 1 year free trial… I subscribed to a 1 year free trial that unfortunately ran over. They charged me $165 for the $99 subscription I didn't even want and haven't given me an explanation for the $165 after a month of back and forth with their useless customer service. Crooks.
Oliver C
ZANO REGARD FOR THE CONSUMER I never understand companies that think it is worth taking people's money who took the time to trial what they want to offer the world, such as was my case. I then found it was not for me, have no intention of using their platform and yet they take your money regardless. Why I had to sign up to access the platform in itself is not common. I wish you luck for the future but I will be sure to warn people that after kindly writing to you and asking for a refund, explaining I had no intentions of using your platform, you refuse. Ethical businesses send you reminders that your trial is approaching the end and you may be charged if you do not take action? NOT, SKILLSHARE! People generally do not approve of such business antics, but then again ,I guess you do not care?
Kytah
GBAwful customer service Awful customer service! I feel tricked out of a years subscription and they refuse to refund after it auto renewed from a free trial
Louise Fisher
GBTerrible Refund Policy and Shady Cancellation Process My membership renewed without any warning, leaving me $141 worse off. Their support team said I received an email a month before, warning me it was about to renew and offering me the chance to cancel. I did not receive this email - I searched through every junk and spam folder I have. The team said it must have been blocked by my email provider and that there was nothing they could do ... odd that the 'Your membership renewed' email was delivered without issue, locking me into another year of subscription, but the 'cancel your subscription' email never found its way to me. The team were bound by ridiculous 'no refund policies' and were unable to help me at all. Very frustrating and such a large amount of money to lose on a service I don't even use.
Timothy Hardin
GBCrap Crap. Anything on here is also on youtube for free and even when you unsubscribe they still charge you. I was just charged 165 today when I canceled a year ago. I give them a 1 because 0 to -5 is not an option. I have already blocked their payment and reported them. I can't believe I canceled a year ago and got charged today. What kinda shady bs that that?