Extremely predatory pricing structure Extremely predatory pricing structure. Auto renewed with an email that went straight to my spam. I barely even remember signing up for the service in the first place, and never used it. As soon as I saw the (significant!) renewal charge on my CC bill I contacted them, and they refused to refund even though they could likely see I had never used it. I’ve had this happen a few times with subscriptions, and usually if you reach out within a window, they’ll accommodate the ask — left a terrible taste in my mouth and now will die on the hill of Skillshare being the worst.

NO REGARD FOR THE CONSUMER I never understand companies that think it is worth taking people's money who took the time to trial what they want to offer the world, such as was my case. I then found it was not for me, have no intention of using their platform and yet they take your money regardless. Why I had to sign up to access the platform in itself is not common. I wish you luck for the future but I will be sure to warn people that after kindly writing to you and asking for a refund, explaining I had no intentions of using your platform, you refuse. Ethical businesses send you reminders that your trial is approaching the end and you may be charged if you do not take action? NOT, SKILLSHARE! People generally do not approve of such business antics, but then again ,I guess you do not care?

Terrible Refund Policy and Shady Cancellation Process My membership renewed without any warning, leaving me $141 worse off. Their support team said I received an email a month before, warning me it was about to renew and offering me the chance to cancel. I did not receive this email - I searched through every junk and spam folder I have. The team said it must have been blocked by my email provider and that there was nothing they could do ... odd that the 'Your membership renewed' email was delivered without issue, locking me into another year of subscription, but the 'cancel your subscription' email never found its way to me. The team were bound by ridiculous 'no refund policies' and were unable to help me at all. Very frustrating and such a large amount of money to lose on a service I don't even use.

Just don’t Not worth the money and sneaky way of luring you into membership. READ their refund policy. It’s horrible and you end up paying after trial run out! I tried contacting their support team, but they have no intention of helping. You just get automatic pre written emails.

Terrible experience I would have given zero if I could. They charged me an annual subscription of $170 without any notification, as I don't receive their emails. When I contacted customer service, they said there's nothing they can do. Terrible customer service. I rarely leave negative reviews, but I had no choice this time!