Crap Crap. Anything on here is also on youtube for free and even when you unsubscribe they still charge you. I was just charged 165 today when I canceled a year ago. I give them a 1 because 0 to -5 is not an option. I have already blocked their payment and reported them. I can't believe I canceled a year ago and got charged today. What kinda shady bs that that?

Terrible Refund Policy and Shady Cancellation Process My membership renewed without any warning, leaving me $141 worse off. Their support team said I received an email a month before, warning me it was about to renew and offering me the chance to cancel. I did not receive this email - I searched through every junk and spam folder I have. The team said it must have been blocked by my email provider and that there was nothing they could do ... odd that the 'Your membership renewed' email was delivered without issue, locking me into another year of subscription, but the 'cancel your subscription' email never found its way to me. The team were bound by ridiculous 'no refund policies' and were unable to help me at all. Very frustrating and such a large amount of money to lose on a service I don't even use.

I had never heard of this company… I had never heard of this company before I found a 53 euros charge on my bank account from them. I have no idea how they got by card's info. I cannot ask for a refund, since I never created an account with them. Also, 53 euros is not the price of any of their available subscriptions, so that makes even less sense.

Don't do it - just read a book! Don't do it - you'll never be able to cancel. They hide your billing information and deactivate your ability to delete your account, yet you still get charged. Even under the equality act 2010 they do not assist you - despite asking as a reasonable adjustment. It's horrific. Just go and read a book.

WARNING WARNING: THEY SNEAK POLICIES INTO THEIR T&CS! I emailed them within minutes of being charged as I had forgotten about a free trial that I had taken up. I never received a reminder email and they have now said that they’ve got a policy of not doing refunds for any trials that are longer than 14 days. A very questionable and sneaky approach and I can see why there are so many bad reviews now…