Absolute criminals took an annual… Absolute criminals took an annual subscription for £90 for a service we hadn’t used!!! I told them within 14 days of them taking the payment and they refused a refund . No warning email they were to take the money . We used it once in 2023 . Money robbing theives . I’m a nurse not a winger and they are absolutely awful. do not use this service unless you want to be robbed

Pathetic Pathetic company that can only survive through shady terms of service, hostile subscription schemes and refund policies, and obfuscated cancellation processes. A scam dressed up in modern web design but, still, at the heart of it, a scam run and operated by cowards. Lamentable.

Terrible experience I would have given zero if I could. They charged me an annual subscription of $170 without any notification, as I don't receive their emails. When I contacted customer service, they said there's nothing they can do. Terrible customer service. I rarely leave negative reviews, but I had no choice this time!

No refunds for Duplicate Charge Update - I was contacted by Lezly and she was able to help me with my duplicate charge! Thank you!! They refused to provide a refund for my duplicate purchase. Customer support wouldn’t even look into my situation and used a blanket email response.

Locked my student account for no reason. I found a 2 month trial period on YouTube, so I gave it a shot. 2 days into my learning, all of a suden I get logged out for no reason and my account was locked, my paypal payment was canceled and I could not log in anymore.. Contacted support, messaged them on Twitter, it has been a week and nothing, crickets.. Imagine if you would have to pay for this kind of support, so no thank you I will find another platform.