Awful customer service Awful customer service! I feel tricked out of a years subscription and they refuse to refund after it auto renewed from a free trial

Just don’t Not worth the money and sneaky way of luring you into membership. READ their refund policy. It’s horrible and you end up paying after trial run out! I tried contacting their support team, but they have no intention of helping. You just get automatic pre written emails.

Can not login Can not login, register or anything ...

Terrible Refund Policy and Shady Cancellation Process My membership renewed without any warning, leaving me $141 worse off. Their support team said I received an email a month before, warning me it was about to renew and offering me the chance to cancel. I did not receive this email - I searched through every junk and spam folder I have. The team said it must have been blocked by my email provider and that there was nothing they could do ... odd that the 'Your membership renewed' email was delivered without issue, locking me into another year of subscription, but the 'cancel your subscription' email never found its way to me. The team were bound by ridiculous 'no refund policies' and were unable to help me at all. Very frustrating and such a large amount of money to lose on a service I don't even use.

I subscribed to a 1 year free trial… I subscribed to a 1 year free trial that unfortunately ran over. They charged me $165 for the $99 subscription I didn't even want and haven't given me an explanation for the $165 after a month of back and forth with their useless customer service. Crooks.