I had never heard of this company… I had never heard of this company before I found a 53 euros charge on my bank account from them. I have no idea how they got by card's info. I cannot ask for a refund, since I never created an account with them. Also, 53 euros is not the price of any of their available subscriptions, so that makes even less sense.

Absolute criminals took an annual… Absolute criminals took an annual subscription for £90 for a service we hadn’t used!!! I told them within 14 days of them taking the payment and they refused a refund . No warning email they were to take the money . We used it once in 2023 . Money robbing theives . I’m a nurse not a winger and they are absolutely awful. do not use this service unless you want to be robbed

Terrible Refund Policy and Shady Cancellation Process My membership renewed without any warning, leaving me $141 worse off. Their support team said I received an email a month before, warning me it was about to renew and offering me the chance to cancel. I did not receive this email - I searched through every junk and spam folder I have. The team said it must have been blocked by my email provider and that there was nothing they could do ... odd that the 'Your membership renewed' email was delivered without issue, locking me into another year of subscription, but the 'cancel your subscription' email never found its way to me. The team were bound by ridiculous 'no refund policies' and were unable to help me at all. Very frustrating and such a large amount of money to lose on a service I don't even use.

Extremely predatory pricing structure Extremely predatory pricing structure. Auto renewed with an email that went straight to my spam. I barely even remember signing up for the service in the first place, and never used it. As soon as I saw the (significant!) renewal charge on my CC bill I contacted them, and they refused to refund even though they could likely see I had never used it. I’ve had this happen a few times with subscriptions, and usually if you reach out within a window, they’ll accommodate the ask — left a terrible taste in my mouth and now will die on the hill of Skillshare being the worst.

No refunds for Duplicate Charge Update - I was contacted by Lezly and she was able to help me with my duplicate charge! Thank you!! They refused to provide a refund for my duplicate purchase. Customer support wouldn’t even look into my situation and used a blanket email response.