Dep
BRPathetic Pathetic company that can only survive through shady terms of service, hostile subscription schemes and refund policies, and obfuscated cancellation processes. A scam dressed up in modern web design but, still, at the heart of it, a scam run and operated by cowards. Lamentable.
Oliver C
ZANO REGARD FOR THE CONSUMER I never understand companies that think it is worth taking people's money who took the time to trial what they want to offer the world, such as was my case. I then found it was not for me, have no intention of using their platform and yet they take your money regardless. Why I had to sign up to access the platform in itself is not common. I wish you luck for the future but I will be sure to warn people that after kindly writing to you and asking for a refund, explaining I had no intentions of using your platform, you refuse. Ethical businesses send you reminders that your trial is approaching the end and you may be charged if you do not take action? NOT, SKILLSHARE! People generally do not approve of such business antics, but then again ,I guess you do not care?
LB
GBDon't do it - just read a book! Don't do it - you'll never be able to cancel. They hide your billing information and deactivate your ability to delete your account, yet you still get charged. Even under the equality act 2010 they do not assist you - despite asking as a reasonable adjustment. It's horrific. Just go and read a book.
Michael Martinez
BELocked my student account for no reason. I found a 2 month trial period on YouTube, so I gave it a shot. 2 days into my learning, all of a suden I get logged out for no reason and my account was locked, my paypal payment was canceled and I could not log in anymore.. Contacted support, messaged them on Twitter, it has been a week and nothing, crickets.. Imagine if you would have to pay for this kind of support, so no thank you I will find another platform.
Stacy Thomas
GBNo refunds for Duplicate Charge Update - I was contacted by Lezly and she was able to help me with my duplicate charge! Thank you!! They refused to provide a refund for my duplicate purchase. Customer support wouldn’t even look into my situation and used a blanket email response.