I had never heard of this company… I had never heard of this company before I found a 53 euros charge on my bank account from them. I have no idea how they got by card's info. I cannot ask for a refund, since I never created an account with them. Also, 53 euros is not the price of any of their available subscriptions, so that makes even less sense.

Can not login Can not login, register or anything ...

Extremely predatory pricing structure Extremely predatory pricing structure. Auto renewed with an email that went straight to my spam. I barely even remember signing up for the service in the first place, and never used it. As soon as I saw the (significant!) renewal charge on my CC bill I contacted them, and they refused to refund even though they could likely see I had never used it. I’ve had this happen a few times with subscriptions, and usually if you reach out within a window, they’ll accommodate the ask — left a terrible taste in my mouth and now will die on the hill of Skillshare being the worst.

Locked my student account for no reason. I found a 2 month trial period on YouTube, so I gave it a shot. 2 days into my learning, all of a suden I get logged out for no reason and my account was locked, my paypal payment was canceled and I could not log in anymore.. Contacted support, messaged them on Twitter, it has been a week and nothing, crickets.. Imagine if you would have to pay for this kind of support, so no thank you I will find another platform.

Terrible Refund Policy and Shady Cancellation Process My membership renewed without any warning, leaving me $141 worse off. Their support team said I received an email a month before, warning me it was about to renew and offering me the chance to cancel. I did not receive this email - I searched through every junk and spam folder I have. The team said it must have been blocked by my email provider and that there was nothing they could do ... odd that the 'Your membership renewed' email was delivered without issue, locking me into another year of subscription, but the 'cancel your subscription' email never found its way to me. The team were bound by ridiculous 'no refund policies' and were unable to help me at all. Very frustrating and such a large amount of money to lose on a service I don't even use.