Kytah
GBAwful customer service Awful customer service! I feel tricked out of a years subscription and they refuse to refund after it auto renewed from a free trial
Bagsy
GBLike Udemy but 10 times worse From an instructors viewpoint the website is garbage. You have to upload lessons one at at time or the uploads fail, you can’t upload more than one at a time or they fail. After a 4 day process of uploading my videos one by one, and having my class accepted, I was sent an email saying they gave me a strike because it’s not clear what the students need to do. Despite it being VERY clear. I have students on Udemy with 5 star reviews and even kids can understand the course. Waste of time website Thanks for the reply, but it doesn’t address a single issue I mentioned. Thanks
Roxanne Pelletier
CATerrible experience I would have given zero if I could. They charged me an annual subscription of $170 without any notification, as I don't receive their emails. When I contacted customer service, they said there's nothing they can do. Terrible customer service. I rarely leave negative reviews, but I had no choice this time!
lina
LVI have an account but to sign in I need… I have an account but to sign in I need not just once put in my email address and password but also register through one more option. it takes so much time and there is no need for that, it is just online learning platform not a bank for god sake!
Carrie Marks
GBExtremely predatory pricing structure Extremely predatory pricing structure. Auto renewed with an email that went straight to my spam. I barely even remember signing up for the service in the first place, and never used it. As soon as I saw the (significant!) renewal charge on my CC bill I contacted them, and they refused to refund even though they could likely see I had never used it. I’ve had this happen a few times with subscriptions, and usually if you reach out within a window, they’ll accommodate the ask — left a terrible taste in my mouth and now will die on the hill of Skillshare being the worst.