I am very happy with their Contact us Link… I am very happy with their assistance which was given through the contact us link, they really are kind and efficient.

Their way of payments Their way of payments, Booking and subscriptions is bad. As a trial lesson is OK but to stay with them and schedule your learning on the time suits you it's very hard. Not flexible. Refund Policy is a sly way of stealing processing fees. Not happy with them and would look another platform

Preply efficency Preply has given me promptly all the attention I needed Either in our teacher chat or bank problems. I am very happy with Preply's assistance and all the workers who by email are kind and efficient.

Good customer care! I, as a tutor, had an admin problem regarding a student that did not show up for class. They solved my problem, patiently and professionally.

Preply’s Team Responding Quickly to a Complaint and Evidence My experience with Preply’s team was great. Preply’s team took the time to review my complaint and evidence against having my profile hidden due to not responding to a “student” and reporting the person. They were quick to respond and rectify the issue quickly. My profile was made visible and I can continue to tutoring my students and future students.