Good customer care! I, as a tutor, had an admin problem regarding a student that did not show up for class. They solved my problem, patiently and professionally.

just avoid, use italki or something else just avoid, this platform changes their logic every week, platform is very unstable, basic functionality such as re-scheduling or scheduling a single lesson doesn't work, always tries to sell you a subscription and even if you buy the subscription, re-scheduling doesn't work. It is such a bad platform plus it wastes perfect teachers time with broken functionality and unpaid trials. Just avoid it

helps you find the teacher that suits you best I'm a Turkish lifetime student on preply. My experience with Preply is amazing. as having passion to learn French, this application presented a lot of teachers from all around the world which makes me satisfied. One of the best things about Preply is its support team. they are very quick to solve any problems that I can encounter. I just ask through message box and they respond me on time. I will definitely recommend this platform to students as the best since it allows to find/choose the right teacher. Especially, I would like to thank Mary from the support team for her patience.

Not being paid after taking so many lessons. Preply support team cancelled my yesterday's lessons that I had already taken and upon being asked about it they have constantly said that they're sorry and it has been a mistake. They didn't rectify their mistake, all they did was apologize. Imagine having a tough schedule, teaching students for hours and then preply cancelling all the lessons you've taught and not paying you a single penny. Note that they already take a huge amount as commission, despite paying that amount tutors can't even expect any help. Instead, here I am, frustrated by their actions of canceling my lessons after I taught the student, to avoid paying me for the lessons I took.

Finding a tutor was a nice experience Finding a tutor was a nice experience. It's really helping improve my French. I just wished tutors didn't have to keep raising their prices to make a decent amount from the service. I've had to changed my tutor a few times as they became too expensive. I'd rather consistency. The commission Preply take seems a little high